Head of Revenue Operations
Job Description
Position
We are seeking a Head of Revenue Operations to lead the operational foundation behind our next phase of growth. This leader will own our go-to-market analytics and accompanying systems as well as be the analytical voice around the effectiveness and outcomes of our Go-to-Market teams. You will serve as a trusted partner to the executive team on the health and predictability of our revenue and programs.
This is a player-coach role. The successful candidate will execute hands-on in the near term while designing and building the team and operating model needed for the next stage of growth.
Key Responsibilities
- Establish a single source of truth for GTM metrics, with consistent definitions, measurement, and tracking.
- Interface directly with the sales and marketing teams to deliver accurate, high-quality analysis and reporting that informs pricing, packaging, segmentation, and general strategic decisions.
- Own the end-to-end revenue technology stack, including the CRM, marketing automation, customer success, sales engagement, and CPQ tools as well as evaluating, selecting, and implementing new software.
- Act as a key stakeholder in annual go-to-market planning, including capacity planning, quota development, and territory design.
- Own data quality standards, governance, and deal-desk processes.
- Own the company's revenue forecast and its accuracy, delivering a bi-weekly forecast cadence to the leadership team.
- Partner with enablement to drive creation, adoption, and consistent adherence to processes and tools.
- Recruit, develop, and lead a high performing RevOps team.
Required
- 8+ years of experience in sales or business operations at B2B software companies, including at least 3 years in a managerial role.
- Deep, hands-on CRM and go-to-market tool ecosystem expertise.
- Strong analytical skills, including fluency with SaaS metrics.
- Proven ability to influence and align senior stakeholders across sales, marketing, customer success, services, and finance.
- Highly detail-oriented and data-driven.
- Demonstrated experience building embedded or custom AI functionality.
- Experience at a scaling venture-backed company.
- Prior experience as the first or founding RevOps leader at a growth-stage company.
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