Head of Security Delivery Services (Remote)

This job was posted over 30 days ago, so it has most likely closed. See newer jobs like it.

Written by AI from the job title and company, not by Cisco Meraki, so some details may not match this job. The employer's own page has the real description.

Overview

The Head of Security Delivery Services at Cisco Meraki will spearhead the strategic direction and execution of our security delivery initiatives, ensuring that our clients receive exemplary service and robust security solutions. This role demands a strong leader who can coordinate with cross-functional teams, promote security best practices, and drive the overall vision for security service delivery while maintaining high-quality standards. The individual will oversee the development and implementation of security delivery processes, manage a skilled team, and work closely with product and engineering teams to align our services with innovative technology offerings.

Job Responsibilities

• Lead the security delivery services team, fostering a high-performance culture and continuous improvement mindset.
• Develop and implement strategic plans for security delivery that align with overall company goals and customer needs.
• Collaborate with product management and engineering to ensure that security solutions are integrated effectively into service offerings.
• Oversee the execution of security services, ensuring projects are delivered on-time, within scope, and error-free.
• Monitor and analyze service performance metrics and customer feedback to drive product and service improvements.
• Ensure compliance with industry standards and regulations pertaining to security service delivery.
• Mentor and develop team members, providing guidance in both technical and customer service best practices.
• Work closely with sales to support customer engagements, technical presentations, and onboarding of new clients.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
• 8+ years of experience in security services delivery, management, or related roles.
• Proven track record in leading teams and managing large projects in a fast-paced environment.
• Strong knowledge of security frameworks, compliance standards, and best practices.
• Exceptional problem-solving skills with the ability to think strategically.
• Excellent communication and interpersonal skills, capable of engaging effectively with all levels of stakeholders.
• Experience with agile methodologies and project management tools.

Technologies & Tools

The Head of Security Delivery Services will utilize various technologies and tools integral to the security delivery process. This includes security information and event management (SIEM) systems, vulnerability assessment tools, cloud security platforms, and project management software such as Jira or Trello. Familiarity with cybersecurity frameworks (e.g., NIST, ISO 27001) and data protection technologies will be essential to effectively oversee the delivery of security services.

Ideal Candidates

Ideal candidates for the Head of Security Delivery Services role are dynamic leaders with a passion for security and technology. They should be forward-thinking with an innovative mindset, capable of navigating complex challenges while fostering collaboration across teams. Strong interpersonal skills, coupled with a results-driven approach, will ensure motivation and high performance within their team. Additionally, a candidate who is customer-centric and understands the importance of building enduring relationships will excel in delivering exceptional security services to our clientele.