Job Description

Valgorithm is hiring a reliable, organized, detail-oriented Healthcare Administration Assistantan on-site role with a ACHC-accredited, Medicare-enrolled, and Medicaid-enrolled durable medical equipment supply company in Fort Lauderdale, FL.

The company provides medical supplies delivered directly to patients' homes. This role covers required on-site office coverage, helps make sure every patient is well taken care of and has the required documentation, keeps our systems and reports accurate, supports sales, and takes on administrative and operations projects as the company grows. It is a great fit for someone starting a career in healthcare administration who is eager to learn and grow with the team.

Position Details

Reports to: CEO & Director of Operations
Employment Type: Independent Contractor
Location: On-site, Fort Lauderdale, FL
Schedule: Monday through Thursday, 9:00 AM - 5:30 PM
Pay: $15-$20/hour, based on experience

Responsibilities

Office Coverage

Be physically present in the office during hours of operation, Monday through Thursday, 9:00 AM - 5:30 PM
Provide general office and administrative support as needed

Patient & Documentation Oversight

Help make sure every patient is well taken care of and moving through the process
Verify that each patient has all required documentation
Monitor patient status and flag pending items to the team
Work alongside the intake team as a second set of eyes on patient accounts

System Review

Review the EHR/EMR system regularly to verify information is accurate and the system is clean
Identify and help resolve issues with patient records and data

Reporting

Complete recurring weekly reports
Help improve existing reports, including formulas, data, and format
Help identify and resolve reporting issues
Support the preparation of monthly performance reports

Sales Support

Support our sales representative with provider visit preparation
Keep the CRM updated with clinic and referral provider records
Manage, organize, and monitor the samples inventory in the office

Administrative & Operations Support

Support the Director of Operations with administrative tasks and operations projects
Help document processes and procedures as you learn them
Help the team with general tasks as needed

30-60-90 Day Plan

First 30 Days - Foundations

Learn the office routine and the daily on-site coverage schedule
Learn the patient process, required documentation, and how patient status is tracked
Learn the EHR/EMR system and the reports the team relies on
Learn the sales support process and the samples inventory system
Shadow administrative and operations tasks to understand the team's recurring needs

Days 31-60 - Ownership

Cover the office Monday-Thursday independently
Monitor patient status and documentation and flag pending items on your own
Complete recurring system reviews and weekly reports
Handle sales support and samples inventory independently
Begin supporting operations projects under guidance

Days 61-90 - Full Execution

Fully own office coverage, patient and documentation oversight, system reviews, and recurring reports
Proactively flag gaps in documentation, records, or reports and suggest improvements
Handle administrative and operations projects with increasing independence

Requirements

High school diploma required; associate's or bachelor's degree, or current studies, in healthcare administration, business, or a related field preferred
Strong organizational skills and extreme attention to detail
Professional phone manner and clear verbal communication
Comfortable working independently and taking initiative
Proficiency with computers and spreadsheets, and ability to learn new software quickly
Ability to handle confidential patient information with discretion (HIPAA awareness)
Motivated to learn, grow, and be part of a small team
Punctual and reliable, in-office presence Monday to Thursday is required

Benefits

Play a direct role in helping patients get timely access to essential medical supplies
Be part of a small, growing team where your work is directly relied on
Learn hands-on how a healthcare company operates, with direct training from our operations leadership
Gain exposure across operations, reporting, patient care, and sales support
Take on more responsibility as you grow with EaseDME

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