Holiday Customer Service Representative - Now Training at StaffSource, LLC in Knoxville, TN

Job Description

About this kind of role

What a Holiday Customer Service Representative - Now Training usually does. The employer's own details are in the listing.

Typically does: Handles customer inquiries and resolves issues related to travel bookings, reservations, and holiday-specific services. Provides information on destinations, activities, and travel requirements. Processes orders, payments, and cancellations accurately and efficiently. Escalates complex issues to appropriate teams while maintaining a positive customer experience.

Tools and skills: Proficiency in customer relationship management (CRM) software, Microsoft Office Suite, and strong communication and problem-solving skills are generally required.

Good fit for: Individuals with excellent interpersonal skills, a patient demeanor, and the ability to work effectively under pressure often thrive in this role.

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