HPC Software Support Engineer

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Written by AI from the job title and company, not by General Dynamics Information Technology, so some details may not match this job. The employer's own page has the real description.

General Dynamics Information Technology is seeking a highly skilled HPC Software Support Engineer to join our team. The successful candidate will work collaboratively with cross-functional teams to provide technical support, troubleshoot software issues, and optimize high-performance computing environments. This role demands a solid grasp of HPC concepts and excellent customer service skills, ensuring that the software operates efficiently and meets the needs of the users. The candidate will contribute to the improvement of systems performance while supporting a range of applications across various projects.

Job Responsibilities

• Provide technical support for high-performance computing (HPC) software solutions.
• Troubleshoot, diagnose, and resolve software-related issues effectively and efficiently.
• Collaborate with development teams to improve software systems and enhance user experience.
• Conduct performance monitoring and optimization of HPC applications.
• Develop and maintain documentation for software configuration and processes.
• Assist users in configuring and optimizing their software environments.
• Participate in design discussions and contribute technical expertise to projects.
• Stay current with industry trends and developments in HPC technologies.

Qualifications

• Bachelor's degree in Computer Science, Engineering or a related field.
• Proven experience in HPC software support or a related technical role.
• Strong knowledge of Linux/Unix operating systems.
• Experience with programming languages such as Python, C/C++, or Fortran.
• Familiarity with job scheduling systems (e.g., SLURM, PBS).
• Excellent problem-solving and analytical skills.
• Demonstrated ability to work well in a team-oriented environment.
• Strong written and verbal communication skills.

Technologies & Tools

The HPC Software Support Engineer will engage with a variety of technologies and tools, including but not limited to high-performance computing clusters, Linux-based operating systems, programming languages such as Python and C/C++, as well as software management tools for monitoring and optimizing performance. Familiarity with scheduling software like SLURM or similar is also expected, along with tools for version control and software deployment.

Ideal Candidates

Ideal candidates for the HPC Software Support Engineer position will possess a blend of technical expertise and interpersonal skills. They should be detail-oriented, with a strong sense of curiosity and a commitment to continuous learning. The ability to communicate complex technical concepts clearly and effectively to non-technical users is essential. In addition, a collaborative mindset and the ability to thrive in a fast-paced, dynamic environment are key attributes that will help candidates excel in this role.