iMember Service Representative (Virtual Teller)

Our iMSR (Virtual Teller) delivers exceptional service while assisting members with their financial needs. We are looking for a candidate that possesses the following skills; a high school diploma or equivalent, friendly demeanor, can-do attitude, math aptitude, and keyboarding skills. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.

ADDITIONAL REQUIRED QUALIFICATIONS:

• 6-months teller experience or customer service-related experience


• Exceptional verbal communication


• Ability to work well in a team environment and support the credit union’s mission and values


• Dependable; punctual and regular attendance

JOB SUMMARY:

• Processing member transactions, i.e. deposits, withdrawals, transfers, cashing checks, loan payments, etc.


• Responsible for end of day balancing 


• Completing various transaction reports


• Exhibits enthusiasm, passion and empathy to members while processing all transactions


• Delivers prompt professional and personalized virtual service to prospective and current members

Classification: Non-exempt 

Location: Hub (Port Neches)

Hours: Scheduled for 40-hours per week between the hours of: Monday through Friday 8:15AM to 5:15PM

*Requires Rotating Opening Schedule: Monday – Friday 6:45AM to 3:45PM

**Requires Rotating Closing schedule Friday: 9:15AM to 6:15PM 

***Rotating Saturdays 6:45AM to 10:15AM