Job Description

The best days in home care happen because someone behind the scenes makes them happen.

Phoenix Home Care and Hospice is looking for a highly organized, solution-focused Care Coordinator to help ensure our clients receive the exceptional care they deserve.

If you thrive in a fast-paced environment, enjoy building relationships, solving problems, and keeping multiple moving pieces organized, this could be the opportunity you've been looking for.

As a Care Coordinator, you'll serve as the connection between our clients, families, caregivers, and nurses, helping ensure the right care is delivered at the right time.

What You'll Do

Coordinate daily schedules for caregivers and nursing staff
Build and maintain strong relationships with clients and families
Communicate schedule changes and care updates promptly
Support and assist field staff with day-to-day needs
Investigate and resolve client and employee concerns
Maintain accurate documentation and reporting
Partner with clinical and operational teams to ensure quality care
Assist with ongoing quality improvement initiatives

Why Phoenix?

Medical, Dental, and Vision Insurance
Spousal and Family Coverage Options
PTO
Ongoing Training and Career Development
Employee Recognition Programs
Supportive Leadership Team
Opportunity for Advancement
Mission-Driven Culture

At Phoenix Home Care and Hospice, we create New Beginnings for our caregivers, clinicians, clients, and families every day. If you're looking for a role where your organization, compassion, and ability to adapt truly make a difference, we'd love to meet you.

Choose Phoenix. Apply today.

Requirements

High School Diploma or equivalent required
Previous office, scheduling, staffing, or healthcare experience preferred
Experience working with elderly, disabled, or medically fragile individuals preferred
Strong communication, customer service, and problem-solving skills
Ability to multitask and prioritize in a fast-moving environment
Professional, positive, and team-oriented attitude
Strong organizational and computer skills

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