Inside Sales Representative

Company Overview

Towne Pride Interiors is a family‑owned and operated flooring company proudly serving Hampstead and the surrounding Maryland and Southern Pennsylvania communities since 1968. We provide a complete flooring solution—from design guidance and product selection to professional installation and ongoing customer care. With a large showroom, in‑home consultation capabilities, and a reputation built on trust, quality, and service, our goal is to make the flooring experience simple, stress‑free, and exceptional for every customer.

Position Overview

The Sales Associate is responsible for guiding customers through the selection and purchase of flooring products while delivering a high‑touch, consultative experience. This role involves showroom sales, building lasting customer relationships, managing projects from first consultation through installation, and representing Towne Pride’s commitment to quality and professionalism.

Duties

• Greet and assist customers in the showroom; identify needs, preferences, lifestyle considerations, and budget
• Recommend appropriate flooring solutions including carpet, hardwood, laminate, luxury vinyl, tile, and area rugs
• Clearly explain product features, warranties, installation processes, and maintenance expectations
• Prepare accurate quotes & proposals and confirm product selections
• Purchase & coordinate delivery of materials from vendors
• Manage installation schedule for all installers

Required Skills

• Strong interpersonal and communication skills
• Customer‑first mindset with a consultative sales approach
• Attention to detail and organizational skills
• Ability to manage multiple projects simultaneously
• Basic computer skills and comfort learning internal sales tools
• Knowlege of Microsoft Windows and Microsoft Office
• Ability to problem soft and manage logistics of multiple jobs and installers

Preferred Skills

• Flooring, home improvement, or interior design sales experience
• Knowledge of flooring products (training provided)
• Previous showroom or commissioned sales experience

This role is ideal for motivated individuals eager to develop their sales expertise while delivering outstanding customer experiences. Join us to be part of a vibrant team dedicated to excellence in retail and installation services!

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Health savings account
• On-the-job training
• Paid time off
• Vision insurance

Work Location:

In person