IT Information Tech - System Engineer II-IT Services ( 100% Remote)

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Written by AI from the job title and company, not by Windstream, so some details may not match this job. The employer's own page has the real description.

Job Overview

The IT Information Tech - System Engineer II position at Windstream plays a critical role in the organization by managing, supporting, and optimizing IT systems and infrastructure. This position involves collaborating closely with various teams to enhance system performance, ensuring the reliability, security, and availability of IT services. The successful candidate will leverage their technical expertise to troubleshoot issues, implement system upgrades, and contribute to strategic IT initiatives within a 100% remote work environment.

Job Responsibilities

• Monitor and maintain the performance of IT systems and infrastructure, ensuring operational efficiency.
• Implement and manage system upgrades, patches, and security measures to safeguard IT assets.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Collaborate with cross-functional teams to design and deploy new systems and applications.
• Document system configurations, processes, and troubleshooting procedures for knowledge sharing.
• Provide technical support and training to staff on IT systems and best practices.
• Participate in the evaluation and recommendation of new technologies to enhance service delivery.
• Ensure compliance with data protection policies and regulatory requirements.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in systems engineering or related IT roles.
• Proficient in managing servers, networks, and virtualization technologies.
• Strong knowledge of IT security principles and practices.
• Experience with cloud services (AWS, Azure) and infrastructure automation tools.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Relevant IT certifications (e.g., CompTIA, Microsoft, CISCO) are a plus.

Technologies & Tools

The System Engineer II position at Windstream involves a diverse range of technologies and tools that facilitate effective IT service management. Candidates are expected to work with server operating systems (Windows, Linux), virtualization platforms (VMware, Hyper-V), network management tools, and cloud solutions (primarily AWS and Azure). Familiarity with scripting languages (such as PowerShell, Python) for automation, along with monitoring and incident management tools, is essential for success in this role.

Ideal Candidates

Ideal candidates for the System Engineer II position are individuals who possess a proactive attitude and a strong passion for technology and problem-solving. They should have a demonstrated track record of successfully managing IT systems and collaborating with diverse teams. A good fit for this role is characterized by their ability to adapt quickly to changing environments, exhibit strong analytical skills, and communicate effectively with both technical and non-technical stakeholders. Moreover, successful candidates will exhibit a commitment to continual learning and professional growth, embodying the values promoted by Windstream.