Job Description
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Written by AI from the job title and company, not by California FAIR Plan Association, so some details may not match this job. The employer's own page has the real description.
Overview
The IT Senior Program Manager at California FAIR Plan Association will play a pivotal role in overseeing the effective management and execution of IT programs and projects that align with the organization’s strategic objectives. This position entails leading a team of IT professionals, managing budgets, timelines, and resource allocation, and ensuring that deliverables are met with the highest quality standards. The Senior Program Manager will collaborate with multiple stakeholders, including IT and business units, to ensure seamless integration and implementation of technology initiatives that enhance operational efficiency and support the insurance sector's evolving needs.
Job Responsibilities
- Lead the planning, execution, and delivery of multiple IT programs and projects in alignment with the organization’s objectives.
- Manage cross-functional teams, providing direction, mentoring, and support to ensure high performance.
- Develop project plans, timelines, and budgets, ensuring resources are allocated effectively and efficiently.
- Engage with stakeholders to gather requirements, provide project updates, and solicit feedback throughout the project lifecycle.
- Identify, assess, and mitigate project risks, implementing contingency plans as necessary.
- Monitor project progress, ensuring compliance with organizational policies and standards.
- Manage vendor relationships and contracts, ensuring project deliverables adhere to agreed specifications.
- Facilitate project reviews and retrospectives to glean lessons learned and promote continuous improvement.
Qualifications
- A Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- A minimum of 7 years of experience in IT project or program management, preferably within an insurance or financial services environment.
- Proven experience with project management methodologies (e.g., PMI, Agile/Scrum) and tools (e.g., JIRA, Trello).
- Strong understanding of software development lifecycle and IT service management.
- Excellent communication and interpersonal skills, with the ability to build collaborative relationships.
- Demonstrated experience in budget management and financial analysis.
- Proficiency in data analysis and decision-making.
- Professional certifications such as PMP, PMI-ACP, or similar are preferred.
Technologies & Tools
The IT Senior Program Manager will utilize a variety of technologies and tools to successfully manage projects and teams. Key tools include project management software such as JIRA and Microsoft Project, collaboration tools such as Microsoft Teams and Slack, and documentation platforms like Confluence. Familiarity with cloud services such as AWS or Azure, as well as data visualization tools like Tableau, may also be advantageous in this role.
Ideal Candidates
The ideal candidates for the IT Senior Program Manager position will possess a combination of strong leadership skills, analytical thinking, and effective problem-solving abilities. They should have a proactive approach to project management, demonstrating flexibility and adaptability in a fast-paced environment. Top candidates will exhibit exceptional organizational skills and attention to detail, along with the capacity to manage multiple priorities simultaneously. A passion for technology and a commitment to delivering high-quality outcomes will further position them as a successful fit for this role.
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