Jama Systems Administrator (REMOTE)

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Written by AI from the job title and company, not by DivIHN Integration Inc, so some details may not match this job. The employer's own page has the real description.

Job Overview

DivIHN Integration Inc. is seeking a detail-oriented and motivated Jama Systems Administrator to join our team in a remote capacity. The successful candidate will be responsible for managing and maintaining the Jama Connect platform, ensuring its optimal performance and configuration. This role involves troubleshooting system issues, supporting users across various departments, and implementing processes that enhance project collaboration. The Jama Systems Administrator will work closely with project managers and stakeholders to tailor the platform’s capabilities to meet organizational needs.

Job Responsibilities

• Administer and manage the Jama Connect system, including user access and permissions.
• Provide technical support and training to users, ensuring they can effectively utilize Jama’s features.
• Implement system upgrades and enhancements based on user feedback and evolving project requirements.
• Monitor system performance and troubleshoot issues, documenting solutions and best practices.
• Collaborate with cross-functional teams to configure workflows and processes within the Jama platform.
• Develop and maintain user documentation and training materials for the Jama Connect system.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 2+ years of experience as a system administrator or in a similar role.
• Proficiency with Jama Connect or similar project management tools.
• Strong understanding of software development life cycles and methodologies.
• Excellent problem-solving skills and the ability to work independently.
• Effective communication skills for user training and support.

Technologies & Tools

The successful candidate will utilize a variety of technologies and tools both for managing the Jama Connect platform and enhancing organizational efficiency. These include the Jama Connect platform itself, project management software, user training applications, and remote collaboration tools such as Microsoft Teams or Zoom.

Ideal Candidates

The ideal candidate is someone who possesses not only strong technical skills but also exceptional interpersonal abilities. Attributes such as attention to detail, a proactive mindset, and a willingness to learn and adapt in a dynamic environment are crucial. Candidates should demonstrate effective time management, as well as the capability to work collaboratively in a remote setting while managing multiple priorities.