Junior System Administrator - Remote | WFH

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Position Overview

The Junior System Administrator at Get It Recruit - Hospitality will play a pivotal role in supporting the IT infrastructure of our organization. This entry-level position is responsible for assisting with system maintenance, troubleshooting hardware and software issues, managing user accounts, and ensuring smooth day-to-day operations of our technological resources. The ideal candidate will work in a remote capacity, collaborating with team members across various departments to ensure efficient system performance and uphold best practices in information security.

Job Responsibilities

• Assist in the management and maintenance of server and network infrastructure.
• Troubleshoot and resolve hardware and software issues escalated from Help Desk support.
• Monitor system performance and conduct regular system backups to prevent data loss.
• Create and manage user accounts and permissions, ensuring adherence to security policies.
• Document technical processes and system troubleshooting steps for user reference.
• Participate in system upgrades, testing, and deployment, ensuring minimal disruption.
• Assist in implementing security measures to safeguard the organization’s data integrity.
• Provide support during system outages and maintain communication with stakeholders during incidents.

Qualifications

• Associate’s degree in Computer Science, Information Technology, or a related field is preferred.
• Basic knowledge of server and network technologies (Windows Server, Linux).
• Familiarity with Active Directory and user account management.
• Experience with troubleshooting hardware (PCs, printers, etc.) and software applications.
• Understanding of information security principles and best practices.
• Strong analytical and problem-solving skills, with great attention to detail.
• Excellent communication skills, both verbal and written.

Technologies & Tools

The Junior System Administrator will utilize various technologies and tools, including but not limited to Windows Server, Linux distributions, Microsoft Active Directory, virtual machine management tools (such as VMware or Hyper-V), and remote desktop access software. Familiarity with monitoring tools and ticketing systems (like ServiceNow or Jira) will also be advantageous for managing support requests and system performance effectively.

Ideal Candidates

The ideal candidates for the Junior System Administrator role are those who exhibit a proactive attitude towards learning and development, possess strong troubleshooting skills, and demonstrate a professional demeanor in a collaborative remote environment. They should be adaptable, eager to tackle technical challenges, and uphold a strong commitment to securing sensitive information. Candidates who show initiative and a willingness to contribute to team success will thrive in this position.