Key Account Performance Manager – National

This is a Fully Remote Job

About Our Client:

The organization operates in the digital advertising industry, addressing challenges related to effective ad targeting and campaign management. It leverages proprietary digital programmatic advertising technology and first-party data collected from owned digital properties. This approach reduces dependence on third-party data and enables targeted advertising across multiple platforms including desktop, mobile, apps, connected TV, email, paid search, and social media. The organization offers a comprehensive advertising platform integrated with multiple demand-side platforms, providing access to a large volume of impressions daily and supporting clients with creative services.

About the Opportunity:

The KEY ACCOUNT PERFORMANCE MANAGER – NATIONAL is responsible for managing and growing key national client accounts across specific verticals such as Home Services, Legal, and Quick Service Restaurants. The role focuses on client retention, strategic campaign support, and revenue expansion by serving as the main post-sale liaison. Success depends on understanding clients' business environments, coordinating internal teams to deliver on client objectives, and providing strategic insights that align campaign performance with broader business goals.

Responsibilities:

• Serve as primary post-sale contact for key national accounts to drive retention and growth.
• Develop deep understanding of clients' business models and competitive landscapes.
• Lead strategic direction of client campaigns aligned with business outcomes.
• Act as strategic resource for vertical-specific client needs.
• Facilitate communication between clients and internal teams to ensure alignment.
• Identify and pursue upsell and cross-sell opportunities.
• Conduct regular performance reviews with actionable insights.
• Coordinate campaign setup and launch with internal teams.
• Support strategy development based on client objectives and market conditions.
• Monitor campaign performance and provide proactive recommendations.
• Interpret performance within the context of client industry and business factors.
• Communicate optimizations and next steps to clients.
• Strengthen long-term client relationships.

Requirements:

• Experience managing national client accounts in digital advertising.
• Knowledge of Home Services, Legal, or Quick Service Restaurant verticals preferred.
• Strong understanding of digital media channels and full-funnel strategies.
• Ability to analyze campaign performance and translate business needs into strategy.
• Excellent communication and client relationship skills.
• Capability to coordinate cross-functional internal teams.

Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.