Lead Site Reliability Engineer - Remote

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Written by AI from the job title and company, not by Optum, so some details may not match this job. The employer's own page has the real description.

Overview

As a Lead Site Reliability Engineer at Optum, you will be responsible for ensuring the reliability, availability, and performance of our systems and services. This role involves designing, implementing, and maintaining scalable systems, while providing leadership and mentorship to a team of Site Reliability Engineers. You will collaborate closely with development, operations, and product teams to enhance service quality and drive innovative solutions that align with Optum's objectives.

Job Responsibilities

• Lead the Site Reliability Engineering (SRE) team in adopting best practices for operations and incident response.
• Design and implement automated solutions to improve system reliability and efficiency.
• Monitor system performance and troubleshoot issues, implementing proactive measures to avert outages.
• Collaborate with software engineering teams to develop and deploy scalable applications with a focus on reliability.
• Create and maintain documentation related to system architecture, configurations, and operational procedures.
• Participate in on-call rotations, providing expert-level support during incident escalations.
• Drive a culture of continuous improvement and operational excellence across teams.

Qualifications

• Proven experience as a Site Reliability Engineer or in a similar role within IT operations.
• Bachelor's degree in Computer Science, Engineering, or a related field.
• Strong understanding of cloud infrastructure and services (AWS, Azure, Google Cloud).
• Experience with containerization and orchestration tools (Docker, Kubernetes).
• Proficient in programming and scripting languages such as Python, Go, or Bash.
• In-depth knowledge of monitoring and incident management tools (Prometheus, Grafana, PagerDuty).
• Excellent problem-solving skills and the ability to work effectively in a fast-paced environment.

Technologies & Tools

The Lead Site Reliability Engineer will work with a variety of technologies and tools including AWS or Azure for cloud infrastructure, Docker and Kubernetes for containerization and orchestration, Prometheus and Grafana for monitoring, and CI/CD pipelines leveraging tools such as Jenkins or GitLab CI. Familiarity with database management systems such as MySQL, PostgreSQL, or NoSQL solutions is also essential for supporting our systems.

Ideal Candidates

The ideal candidate for this role will possess strong leadership and communication skills, facilitating collaboration across diverse teams. They should be proactive in seeking solutions and driving improvements, while also demonstrating a high level of technical expertise. A successful Lead Site Reliability Engineer will have a keen understanding of system design and architecture, coupled with a passion for maintaining reliability in production environments. Adaptability, a continuous improvement mindset, and an unwavering commitment to service excellence are key characteristics that will set candidates apart.