Lead Sr. SRE / DevOps Engineer

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Job Overview

The Lead Sr. SRE / DevOps Engineer at Concentrix Catalyst is responsible for leading the design, implementation, and maintenance of robust infrastructure solutions and automated systems. This role involves collaborating with cross-functional teams to automate deployments, manage scalability, and ensure effective incident response. The ideal candidate will demonstrate strong leadership skills and a proactive approach to challenges, driving operational excellence while supporting development teams in achieving agile project goals.

Job Responsibilities

• Lead and mentor a team of SRE and DevOps engineers in the implementation of best practices for system reliability and performance.
• Design, build, and maintain automated CI/CD pipelines that support rapid deployment cycles.
• Manage and optimize cloud infrastructure, ensuring high availability and scalability of applications.
• Implement monitoring and logging solutions to ensure effective incident management and troubleshooting.
• Collaborate with development teams to enhance system design with a focus on reliability and performance.
• Establish processes and culture towards continuous improvement and operational excellence.
• Participate in on-call rotations to maintain system uptime and availability.
• Document architecture, processes, and system designs for internal reference and compliance.

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 5 years of experience in Site Reliability Engineering or DevOps roles.
• Proven experience with cloud platforms such as AWS, Azure, or Google Cloud.
• Strong proficiency in configuration management tools (e.g., Ansible, Chef, Puppet).
• Experience with containerization technologies (e.g., Docker, Kubernetes).
• Solid understanding of networking, security, and system performance.
• Strong programming skills in languages such as Python, Go, or Ruby.
• Excellent problem-solving and communication skills with the ability to work collaboratively.

Technologies & Tools

The Lead Sr. SRE / DevOps Engineer will work with a variety of modern technologies and tools including AWS or other cloud platforms, Kubernetes for container orchestration, Jenkins or GitLab CI/CD for pipeline automation, Terraform for infrastructure as code, and tools for monitoring and alerting such as Prometheus, Grafana, or ELK Stack. Proficiency in scripting and programming languages such as Python and Go will be essential for effective automation and system integration.

Ideal Candidates

The ideal candidates for this position will possess a strong sense of ownership and accountability in their work. They are self-motivated, eager to learn, and have a strong desire to develop innovative solutions to complex problems. Exceptional communication skills and the ability to collaborate across diverse teams are critical, as is a commitment to fostering a positive team culture. A proactive mindset for seeking continuous improvement and an aptitude for adapting to evolving technologies will further set the best candidates apart in fulfilling the objectives of this role.