Logistics Manager

About Our Client:

The organization is a technology startup focused on family-oriented products that simplify and enhance family life. It develops digital tools such as smart calendars and related services designed to connect family members. The company has achieved significant growth, reaching over $300 million in annual revenue while remaining profitable and independently funded.

About the Opportunity:

The LOGISTICS MANAGER serves as the operational leader responsible for executing the day-to-day logistics activities within the organization. This role ensures smooth coordination among freight forwarders, 3PL partners, and internal teams to maintain shipment flow, resolve exceptions, and uphold service commitments. The position is critical for maintaining operational efficiency and supporting the company’s delivery capabilities.

Responsibilities:

• Manage daily bookings, exceptions, and performance communication with freight forwarders as the main operational contact.
• Oversee cargo transfer from vessel discharge to fulfillment centers, ensuring seamless handoffs.
• Coordinate facility transfers including routing, cross-docking, and delivery sequencing.
• Audit freight rates, accessorial charges, and service level agreement compliance regularly.
• Maintain shipment visibility via tracking systems and proactively escalate delays.
• Handle all shipping documentation workflows to ensure accuracy and accessibility.
• Lead exception and incident resolution to closure.
• Support compliance operations including ISF filings, customs exam responses, and documentation.
• Continuously improve logistics processes, tools, and documentation for operational consistency.

Requirements:

• 4 to 7 years of experience in freight forwarding, 3PL, or shipper-side logistics with hands-on carrier and forwarder management.
• Strong knowledge of international freight including ocean FCL/LCL, air freight, and domestic drayage.
• Proven ability to manage exceptions and escalations effectively in a fast-paced environment.
• Proficiency with data management tools such as Google Sheets or Excel to build trackers and reports.
• Basic familiarity with customs and trade compliance workflows.
• Clear and professional written communication skills.
• Entrepreneurial mindset comfortable with ambiguity and continuous improvement.
• Skills in process design and systems thinking to develop scalable operational solutions.

Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.