Full Time

Loyalty Cloud Developer

Cognizant

Full-time

IT Services and IT Consulting and Business Consulting and Services

Chennai, Tamil Nadu, India

₹12,00,000 - ₹18,00,000* / year

Job Description

Dear Candidate

Greetings from Cognizant!!

Cognizant is Hiring - Loyalty cloud Developers!

Please Find The Job Description Below

Experience: 4 to 6 years

Location: All CTS Location (3 days office, Hybrid mode)

Notice Period: Immediate to 45 days

Salesforce Loyalty Sr Developer

A Senior Developer for Salesforce Loyalty Cloud (Loyalty Management) is the hands-on builder who implements the loyalty solution to the standards set by the architect/tech lead.
Delivers complex configuration, custom development, and integrations across the loyalty program.
Acts as a go-to technical contributor and informal mentor to junior developers.

Core Development Responsibilities

Build and customize solutions using Apex, LWC, triggers, asynchronous Apex (Batch, Queueable, Future), and Flows.
Write efficient, bulkified, governor-limit-safe code suited to high-volume loyalty transactions.
Implement and maintain unit tests, meeting code coverage and quality standards.
Debug, troubleshoot, and resolve defects across configuration, code, and integrations.
Participate in code reviews — both receiving feedback and reviewing peers' work.
Follow the team's coding standards, branching strategy, and CI/CD deployment process.

Loyalty Cloud–specific Responsibilities

Configure loyalty programs: currencies (points), tiers and tier groups, member enrollment, benefits, vouchers, and partner setup.
Build and maintain program processes and decision tables for accrual (earning) and redemption logic.
Develop against the standard Loyalty data model (LoyaltyProgram, LoyaltyProgramMember, LoyaltyMemberCurrency, TransactionJournal, LoyaltyTier/TierGroup, vouchers, benefits) and extend it with custom objects/fields as designed.
Implement integrations using Loyalty Connect REST APIs, Platform Events, and external callouts (e.g., POS/commerce, MuleSoft).
Build batch/async processes for accruals, point expiration, and tier recalculation, ensuring ledger accuracy.
Surface loyalty data to Marketing Cloud and Data Cloud per the integration design.

Collaboration Responsibilities

Translate functional designs and user stories into working technical solutions, raising gaps or risks early.
Contribute to technical estimation and sprint planning.
Mentor and support junior developers and admins on loyalty patterns and platform best practices.
Document components, configurations, and integration logic.

Typical Required Skills And Qualifications

Knowledge on Salesforce development: Apex, LWC, SOQL/SOSL, Flows, and asynchronous patterns.
Practical Loyalty Management configuration experience and familiarity with the Loyalty data model and Connect REST APIs.
Integration experience with REST, Platform Events, and ideally MuleSoft.
Common certifications: Loyalty Management Accredited Professional credential.
Typically 6+ years of Salesforce development experience

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