Loyalty Operations Associate

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Loyalty Operations Associate based in the United States.

In this role, you will help deliver accurate, engaging promotional offers that enhance customer loyalty and improve the overall rewards experience.
You will manage promotion setup, validate offer mechanics, and ensure eligibility rules, rewards, and customer-facing messaging are correct before launch.
Working closely with marketing, CRM, and customer experience teams, you will coordinate promotional activities and help ensure seamless execution.
You will monitor live offers, identify operational issues, and collaborate with cross-functional partners to resolve problems quickly and minimize customer impact.
By leveraging data, automation, and emerging AI tools, you will contribute to more efficient workflows and stronger operational performance.
This opportunity is ideal for a detail-oriented professional who enjoys solving problems, improving processes, and supporting innovative loyalty programs in a fast-paced technology environment.