Manager, Customer Success - Property

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Customer Success - Property based in United States .

Join a fast-growing technology team delivering AI-powered marketing solutions to multi-location businesses, with a particular focus on the multifamily property management industry. In this leadership role, you will coach and develop Customer Success Managers while ensuring customers receive consistent, high-quality support throughout their journey. You will help property management customers maximize the value of their technology investments, strengthen product adoption, and achieve measurable business outcomes. Working closely with Sales, Implementation, Support, and Product teams, you will improve customer engagement, resolve escalations, and drive retention. You will also establish repeatable processes and success strategies for complex, high-volume property accounts. This fully remote opportunity is ideal for a customer-focused leader who combines industry knowledge, analytical thinking, and a passion for developing high-performing teams.