Manager, Digital Experience

We are seeking an experienced Manager, Digital Experience to support the management, optimization, and ongoing evolution of a premium consumer-facing website and digital experience.

• Ongoing contract role
• Up to $60/hr pending experience
• Must be on site in Fountain Valley, CA 5 days a week

The Manager will play a key role in bringing new products to market digitally, ensuring that website content, imagery, video, product specifications, and campaign assets are accurate, polished, and ready to launch on schedule.

The ideal candidate is a strong project manager with an exceptional eye for detail and strong creative instincts who can confidently coordinate across multiple teams and ensure the final customer experience meets both brand and business expectations.

Key Responsibilities

• Manage day-to-day website content, updates, enhancements, bug fixes, and ongoing digital experience improvements.
• Lead digital execution for new product launches, product refreshes, and updates.
• Coordinate product specifications, imagery, video, creative assets, and supporting content to ensure information is complete and accurate before launch.
• Support the full digital launch lifecycle, including initial product reveal pages and their transition into ongoing product/model pages.
• Work closely with Creative, PR, Media, CRM, Marketing, Technology, agencies, and subject matter experts to ensure alignment across launches and campaigns.
• Manage project timelines, deliverables, dependencies, approvals, and stakeholder communications to ensure critical deadlines are met.
• Conduct and oversee quality assurance, user acceptance testing (UAT), content validation, creative reviews, and website review sessions prior to launch.
• Validate website content and product data to ensure digital experiences accurately reflect business and product requirements.
• Review work from internal and external subject matter experts to ensure final deliverables meet business needs and brand expectations.
• Support integrated marketing campaigns with dependencies across digital media, CRM, creative, PR, and broadcast advertising.
• Partner with agencies and technology teams to document requirements, troubleshoot issues, implement enhancements, and continuously improve the digital experience.
• Monitor website performance and customer behavior and use insights to identify opportunities for optimization.
• Support SEO, personalization, AI-enabled marketing, and other digital optimization initiatives.
• Stay current on AI, digital experience, customer journey, and emerging technology trends both within and outside the industry.
• Balance multiple high-priority initiatives while maintaining strong attention to detail and consistently meeting launch deadlines.

Qualifications

• Bachelor's degree in Marketing, Communications, Business, Digital Media, Information Systems, or a related field.
• 5+ years of experience in digital marketing, website management, digital experience, content management, digital product management, or a related area.
• Strong project management experience, including managing multiple workstreams, stakeholders, dependencies, deliverables, and deadlines.
• Experience supporting website launches, product launches, marketing campaigns, or major digital content updates.
• Exceptional attention to detail with the ability to review imagery, video, product information, specifications, copy, and other digital content for accuracy.
• Strong creative eye and ability to evaluate whether digital content and experiences are polished, cohesive, customer-friendly, and aligned with brand standards.
• Experience conducting or supporting QA, UAT, content validation, and website review processes.
• Experience collaborating with cross-functional partners including Creative, PR, Media, CRM, Marketing, Technology, and external agencies.
• Experience working within a content management system such as Adobe Experience Manager (AEM) or a comparable CMS.
• Familiarity with Jira and Confluence for project coordination, documentation, and workflow management.
• Experience with Adobe Analytics or similar website analytics platforms to understand site performance and identify opportunities for improvement.
• Strong proficiency with Microsoft Office.
• Excellent written and verbal communication skills with the ability to effectively communicate across different levels and functions.
• Strong organizational and stakeholder management skills.
• Ability to balance strategic thinking with hands-on execution.
• Demonstrated ability to independently drive projects and initiatives from concept through implementation.
• Interest in AI, emerging technologies, and evolving digital customer experiences.
• Experience within automotive, luxury, retail, technology, or another consumer-facing industry is preferred but not required.