Middle Tier & Database Administrator (NIGHT SHIFT: 3x12 or 4x10) – REMOTE OPTION - Oracle Saas at Customer Cloud Operations

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Overview

The Middle Tier & Database Administrator (NIGHT SHIFT: 3x12 or 4x10) at Oracle's Customer Cloud Operations plays a pivotal role in managing and optimizing database systems and middleware applications. This position involves ensuring the reliability and performance of the Oracle SaaS environment, troubleshooting issues, implementing best practices, and collaborating with cross-functional teams to enhance service levels. The successful candidate will work primarily during night shifts in a remote capacity, allowing for flexibility while maintaining robust support for our cloud operations.

Job Responsibilities

• Manage and maintain Oracle database environments, ensuring high availability and performance.
• Monitor database performance and implement tuning measures where necessary.
• Develop and maintain middleware applications and services to support SaaS platforms.
• Troubleshoot and resolve database and middleware-related issues efficiently.
• Implement backup, recovery, and disaster recovery strategies to safeguard data integrity.
• Collaborate with development teams to deploy and maintain applications in production environments.
• Document operational processes and changes to maintain compliance and improve knowledge sharing.
• Provide on-call support and participate in the incident management process during night shifts.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience as a Database Administrator or in a similar role.
• Proficiency in Oracle Database technologies, including Oracle RDBMS, PL/SQL, and data modeling.
• Experience with middleware and integration technologies, ideally related to Oracle's SaaS environment.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication skills, both verbal and written, to effectively interact with technical and non-technical stakeholders.
• Ability to work independently and manage time effectively while meeting deadlines.

Technologies & Tools

The successful candidate will utilize a variety of technologies and tools, including but not limited to Oracle Database technologies (Oracle 11g, 12c, or higher), PL/SQL, Oracle Enterprise Manager, and various middleware tools relevant to Oracle SaaS applications. Additionally, proficiency with monitoring and diagnostic tools is essential to ensure optimal database performance and integrity.

Ideal Candidates

An ideal candidate for the Middle Tier & Database Administrator role will possess a strong technical background, excellent troubleshooting skills, and a proactive approach to database and middleware management. They should be self-motivated and adaptable, thriving in a fast-paced, dynamic environment. Strong collaboration abilities and a commitment to customer service excellence will also contribute to their success in this role, making them an asset to Oracle's Customer Cloud Operations team.