Office Administrator

Fortitude Fire Protection, LLC is looking for a dependable, organized, and motivated Office Administrator to join our team!

We are looking for someone who is comfortable working in a fast-paced office environment, enjoys staying organized, and can handle a variety of administrative responsibilities. The ideal candidate is a team player with strong communication skills, a positive attitude, and the ability to stay on top of multiple tasks throughout the day.

• Answer incoming phone calls and respond to customer emails.
• Assist with scheduling fire protection inspections and service calls.
• Communicate with customers regarding appointments, reports, invoices, and service updates.
• Prepare and send quotes, invoices, and other customer correspondence.
• Maintain customer records and keep files organized.
• Assist with processing inspection reports and compliance paperwork.
• Coordinate with field technicians regarding schedules and job updates.
• Assist with accounts receivable and accounts payable as needed.
• Enter and maintain information in company software and spreadsheets.
• Perform general office and administrative duties.
• Provide support to management and other team members as needed.

• Previous office administration or customer service experience preferred.
• Strong written and verbal communication skills.
• Excellent organizational and time-management skills.
• Comfortable using Microsoft Office, email, and general computer applications.
• Ability to multitask, prioritize responsibilities, and meet deadlines.
• Strong attention to detail.
• Reliable, professional, and able to work independently as well as part of a team.
• QuickBooks experience is a plus.
• Experience in the construction, fire protection, or service industry is a plus, but not required.

Someone who takes initiative, catches the little details, follows through on tasks, and doesn't mind wearing a few different hats throughout the day. We are a small team, so having a helpful attitude and being willing to jump in wherever needed is important.

• Company: Fortitude Fire Protection, LLC
• Position: Office Administrator
• Employment Type: Full-Time
• Schedule: Monday–Friday, 7:30 am - 4:30 pm
• Pay: Based on Experience

If you're organized, dependable, and looking for a position where you can become an important part of a growing team, we'd love to hear from you!