Office Coordinator & Scheduler

Merit Solutions PC is seeking a highly organized, detail-oriented professional to coordinate our busy office and deliver excellent client service. This position requires someone who can manage frequent interruptions, keep accurate records, and follow through on multiple tasks.

Full-time, in-office position in Phoenix, Arizona. Pay: $23–$27/hour, depending on experience.

Responsibilities:

• Answer a high volume of incoming calls, take accurate messages, and route inquiries appropriately.
• Schedule appointments and manage company calendars.
• Record client questions, requests, and communications accurately in our system.
• Follow up with clients regarding documents, appointments, outstanding questions, and next steps.
• Check and communicate case-status updates under established office procedures.
• Prepare and send invoices, collect payments, and follow up on outstanding balances.
• Send contracts and track signatures and required documents.
• Monitor office email and voicemail, respond to routine inquiries, and escalate matters promptly.
• Welcome clients and coordinate daily front-office operations.

• At least two years of relevant administrative, scheduling, or client-service experience.
• Strong attention to detail and consistent follow-through.
• Professional telephone manner and clear written communication.
• Ability to prioritize competing tasks while maintaining accuracy.
• Experience using email, calendars, spreadsheets, and client-record systems.
• Comfort handling invoices, payments, and confidential client information.
• Availability for full-time, in-office work in Phoenix.

Experience in a busy professional-services office is helpful.

Email your résumé to [email protected] with the subject line "Office Coordinator & Scheduler Application." Please briefly describe your experience with busy phone lines, scheduling, invoicing, and client follow-up.

Questions? Call 602-952-2920. Learn about our company: https://www.meritforyou.com