Office Manager

Miksell Physical Therapy & Wellness | Jacksonville, FL

Are you an organized, proactive leader who loves helping people and keeping a business running smoothly? Join our team!

Miksell Physical Therapy & Wellness is a growing, family-owned outpatient physical therapy clinic in Jacksonville, Florida. We are passionate about providing exceptional, hands-on patient care in a welcoming, relationship-driven environment. We are looking for a dependable, detail-oriented Office Manager who takes ownership of daily operations, supports our team, and ensures our administrative and financial processes run accurately and efficiently.

If you enjoy creating organized systems, leading by example, helping patients, and making a meaningful impact on a growing small business, we would love to meet you! 

Our ideal candidate combines a warm, welcoming personality with strong organizational skills, attention to detail, and a proactive, solutions-focused mindset.

• Manage daily office operations to ensure the clinic runs efficiently and professionally.
• Oversee financial accuracy, including collecting and documenting patient payments, copays, deductibles, and service fees.
• Reconcile daily cash, checks, and credit card transactions and promptly investigate and report discrepancies.
• Monitor accounts receivable (A/R), track outstanding patient balances, and follow up on unpaid accounts.
• Track insurance claims and denials, coordinate follow-up, and help resolve billing issues to support timely reimbursement.
• Oversee patient scheduling, registration, insurance verification, and front-office workflows.
• Maintain accurate patient records, documentation, and administrative reports.
• Develop, implement, and maintain office policies and procedures that promote accountability and consistency.
• Support staff communication, training, and performance expectations.
• Deliver exceptional customer service and help create a warm, family-like experience for every patient.
• Identify opportunities to improve efficiency, organization, and the overall patient experience.

• Previous experience in office management, healthcare administration, medical billing, or a similar role.
• Experience with accounts receivable, payment reconciliation, collections, and insurance claims.
• Strong attention to detail and a high level of integrity when handling financial transactions.
• Excellent organizational, communication, and problem-solving skills.
• Ability to take initiative, work independently, and follow through without constant supervision.
• Comfort with tracking metrics, maintaining spreadsheets or reports, and following established procedures.
• A positive, professional attitude and genuine desire to serve patients and support a team.

Preferred: Experience in physical therapy, outpatient healthcare, medical billing, or practice management software.

• A growing, locally owned clinic where your work makes a direct impact.
• A supportive, collaborative team that values relationships and exceptional patient care.
• The opportunity to help improve systems, shape office procedures, and contribute to company growth.
• A leadership role with meaningful responsibility and opportunities to make a difference.
• Competitive compensation and benefits based on experience.

• Pay: $24+/hour, based on experience.
• Job Type: Full-time
• Schedule: Monday-Friday 8-5
• Benefits: Healthcare allowance benefits, paid time off, retirement plan
• Location: Jacksonville, Florida (Bartram Park)

We are looking for someone who doesn't simply complete tasks but takes ownership of outcomes. Our ideal Office Manager understands that accurate financial records, consistent follow-through, organized systems, and excellent patient service are essential to a successful clinic.

If you are dependable, detail-oriented, solutions-focused, and excited to help a growing healthcare business thrive, we encourage you to apply!

Apply today to join Miksell Physical Therapy & Wellness.