office secretary for a medical doctor

Company Description Ron Kirsner, MD operates a patient-focused medical practice in Jacksonville, FL, providing personalized, high-quality care in a professional and welcoming environment. The office emphasizes efficient, organized operations to support timely appointments and clear communication with patients. Team members are expected to uphold high standards of confidentiality, accuracy, and respect in every interaction. The practice values reliability, collaboration, and a commitment to excellent patient service.

Role Description This is a part-time, Monday - Wednesday- 10:00am- 6:00pm on-site Office Secretary role based in Jacksonville, FL. The Office Secretary will handle daily clerical tasks, including managing phone calls, scheduling and confirming patient appointments, maintaining records, and organizing files. Responsibilities include greeting and assisting patients, coordinating communications between the physician and patients, preparing and processing forms, and updating patient information in practice systems. The role also involves supporting the physician with executive administrative assistance, such as managing calendars, handling correspondence, and ensuring timely follow-up on tasks. The successful candidate will contribute to a smooth front-office workflow, maintain a professional reception area, and provide courteous, efficient customer service.

Qualifications

• Candidates should possess strong clerical skills, including filing, data entry, document preparation, and basic office software proficiency.
• Candidates should possess clear and professional communication skills, both verbal and written, with the ability to interact effectively with patients and medical staff.
• Candidates should possess company secretarial work capabilities, such as managing records, handling correspondence, and organizing administrative documentation.
• Candidates should possess executive administrative assistance skills, including calendar management, task follow-up, and supporting physician scheduling needs.
• Candidates should possess customer service skills, including empathy, patience, and a focus on delivering a positive patient experience.
• Strong attention to detail and accuracy when handling patient information and medical documents.
• Ability to maintain confidentiality and comply with privacy regulations in a medical setting.
• High school diploma or equivalent required; prior medical office or administrative experience is preferred.
• Reliable, organized, and able to manage multiple tasks in a fast-paced environment.