Job Description

As a Sales Associate you are influencing the sales floor with your unique style, passion for the product, and welcoming energy. Your focus is on creating genuine connections with customers and guiding them to find their personalized look. Collaborating with team members and managers, you drive business success. Beyond fostering connections, you actively contribute to tasks like stocking and cleaning, ensuring a seamless customer experience. Your commitment to a collaborative, kind, and inclusive energy on the sales floor contributes to an overall positive and dynamic store environment.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly, and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Stock and process shipment as needed

Requirements

Proven work experience as a Retail Sales Associate, Sales Representative, or similar role
Basic understanding of sales principles and customer service practices
Proficiency in English
Basic Math skills
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts, which may include nights, weekends, and holidays
Ability to lift, carry, or move objects weighing up to 40 pounds when merchandising the sales floor. Comfortable with using ladders or stairs

Benefits

Attractive Discounts on products.
Employee Wellness programs to promote a healthy work-life balance.

“Native American preference is provided to any applicant who is an enrolled member of a federally recognized tribe. Please self-identify by attaching resume with self-identifying statement.”

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