Parts Counterperson

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves. As a parts counter person you will also work with technicians to order and quote parts for customers vehicles in service. You will follow all of Fords proper ordering processes.

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits:

Competitive Pay

Flexible Working Hours

• PTO & Sick Leave
  
  
  

401(K)

Parts Counter Person Responsibilities:

Oversee the parts sales process from start to finish

Work with parts manager to locate any parts not in stock

Complete special order part request for the customer

• Work with technicians to order/quote parts
  
  
  

Communicate with customer/technicians/advisors on parts status

Communicate with staff and customers in a friendly and professional manner

Must follow all company safety policies and procedures

Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:

Previous experience at a Ford dealership is a plus

Ability to identify the problem quickly

Knowledge of automobiles

Effective analytical and communication skills

Strong reading, computer, and mathematics skills

Ability to learn new technology and repair and service procedures and specifications

Minimum of 1 year in service department

Ability to lift 50 pounds and work on your feet for extended periods of time

Ability to work in a fast-paced environment

Basic computer skills

Positive, friendly attitude

High school diploma or equivalent

Experience With Auto Parts Sales (preferred)

Ability to work in a fast-paced work environment

Strong organizational and time management skills

Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.