Patient Access Scheduler

This is a Fully Remote Job

About Our Client:

The organization operates in the healthcare sector, focusing on patient access and scheduling services. It addresses the challenge of coordinating appointments and pre-authorizations within a complex healthcare system, aiming to provide empathetic and efficient support to patients. The organization manages these processes across multiple services and locations, ensuring timely communication and assistance.

About the Opportunity:

The PATIENT ACCESS SCHEDULER I (REMOTE) plays a crucial role as the initial contact point for patients, facilitating appointment scheduling, pre-registration, and insurance pre-authorization. This position contributes to improving patient experience by providing attentive, courteous, and compassionate service, helping patients navigate the healthcare system effectively. The role requires working independently in a remote environment while maintaining quality and performance standards.

Responsibilities:

• Pre-register and schedule patient appointments for assigned services and locations
• Direct calls to appropriate departments for services outside patient access scheduling
• Respond promptly to information requests and distribute materials as needed
• Schedule, admit, and pre-authorize insurance for patients in assigned area
• Serve as the first point of contact, assisting patients with empathy and guidance
• Maintain quality and performance while working remotely

Requirements:

• Minimum 2 years of experience in a direct customer-facing sales or service role

Preferred Qualifications:

• Associate of Arts degree or completion of a medical terminology program
• 2 years of experience in a medical setting

Pay Range and Compensation Package:

• The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.

Benefits & Perks:

• Medical insurance
• Dental insurance
• Vision insurance
• Disability insurance
• PTO (Paid Time Off)
• Tuition reimbursement
• Retirement plan
• Early access to earned wages

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.