Full Time

Patient Experience Coordinator

Lattimore Physical Therapy and Sports Rehabilitation Network
Full-time
Entry level
IT Services and IT Consulting
Gates, NY
$38,000 - $52,000* / year (about $18–$25 an hour)

Job Description

Lattimore Physical Therapy is seeking an experienced full-time medical secretary in our fast-paced private practice. The candidate must be a team player who is dependable, and hard-working.

The Position: The role of a Medical Secretary is the face of our practice, responsible for structuring patient flow, streamlining all operations, and providing administrative support to our physical therapist and leadership.

Essential Competencies

  • Excellent organizational skills with high attention to detail
  • Excellent written and verbal communication skills
  • Excellent social and emotional intelligence

The primary duties of this position include, but are not limited to:

  • Greet visitors and patients, check-in and check-out, and direct to appropriate personnel
  • Schedule and confirm patient appointments
  • Answer telephones
  • Collect patient information and verify insurance coverage
  • Scan documents
  • Routes faxes and electronical records
  • Knowledge with HIPAA and privacy compliance laws
  • No-fault and workers' compensation claim verification and follow ups
  • Complete medical records request
  • Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications
  • Required to work a flexible schedule, days, evenings

Requirements

  • Medical Front Desk Receptionist: 1 year (Preferred)
  • Verification of Insurance: 1 year (Preferred)
  • Computer skills: 1 year (Preferred)

Benefits

  • 401(k) Matching
  • Dental Insurance
  • Health Insurance
  • Vision Insurance
  • Paid Time Off
  • Paid Sick Time
  • Paid Holidays
  • Life Insurance and AD&D
  • Long Term Disability
  • Clothing Allowance
  • Employee Assistance Program
  • Personal Training and Gym Discounts
  • Financial Wellness Programs
  • Hotel and Travel Discounts

A full-time year is 2,080 hours: $33 an hour is $68,640 a year before taxes, and $66,000 a year is $31.73 an hour. Pay calculator →

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