Patient Service Rep - University Surgical Oncology

About this kind of role

What a Patient Service Rep - University Surgical Oncology usually does. The employer's own details are in the listing.

Typically does: Patient Service Representatives are the first point of contact for patients, providing administrative and customer service support within a medical setting. Responsibilities often include scheduling appointments, verifying insurance information, and handling patient inquiries via phone, email, or in person. They may also assist with billing procedures, manage patient records, and ensure a smooth and efficient patient experience. Maintaining patient confidentiality and adhering to HIPAA regulations are essential aspects of the role.

Tools and skills: Proficiency in electronic health record (EHR) systems, medical billing software, and strong communication, interpersonal, and organizational skills are generally required.

Good fit for: Individuals with a compassionate nature, excellent attention to detail, and a desire to help others in a healthcare environment typically thrive in this role.