Patient Service Rep - UT Primary Care Western Heights

About this kind of role

What a Patient Service Rep - UT Primary Care Western Heights usually does. The employer's own details are in the listing.

Typically does: Patient Service Representatives are the first point of contact for patients, handling appointment scheduling, registration, and insurance verification. They manage patient records, process payments, and answer phone calls or emails to address inquiries. Maintaining a welcoming and efficient environment within the medical office is a key responsibility, ensuring smooth patient flow. They may also assist with basic administrative tasks and communicate important information to patients.

Tools and skills: Proficiency in electronic health record (EHR) systems, medical billing software, and strong computer skills are essential, alongside excellent communication, customer service, and organizational abilities.

Good fit for: Individuals who are detail-oriented, empathetic, and thrive in fast-paced environments with frequent patient interaction typically excel in this role.