Payment Posting Specialist - Remote

This is a Fully Remote Job

About Our Client:

The organization operates a large multi-state dermatology network across 17 states with over 150 locations. It focuses on educating communities and healthcare professionals about skin health, including skin cancer prevention and risk factors. By providing comprehensive, proactive dermatologic care, the program aims to make high-quality skin care more accessible across expanding regions while supporting its providers and employees in a positive work environment.

About the Opportunity:

The PAYMENT POSTING SPECIALIST role supports the revenue cycle by managing patient account receivables. This position ensures accurate and timely posting, adjustment, and monitoring of payments, directly impacting the organization’s ability to maintain financial accuracy and compliance. The specialist plays a key role in resolving payment issues, supporting billing operations, and contributing to efficient cash management.

Responsibilities:

• Post all payments and adjustments at the patient account level accurately and timely
• Balance postings to daily bank deposits
• Contact patients, insurers, or third parties for payment clarifications
• Use multiple communication channels to resolve payment and offset questions
• Work on recoupment accounts through resolution
• Research and resolve insurance overpayments and credits
• Process patient refunds and maintain refund register
• Assist with monthly closing and balancing functions
• Review remittance advices for accuracy and errors
• Meet established productivity benchmarks
• Collaborate with operational personnel to resolve issues
• Provide professional assistance for patient billing inquiries
• Stay updated on payer guidelines and reimbursement policies
• Document patient accounts accurately using billing systems
• Adhere to organizational code of conduct and mission values

Requirements:

• High school diploma or GED
• 1-3 years of payment posting experience in a medical setting
• Experience with accounting and EFT/ERA setup preferred
• Familiarity with Mod Med/EMA practice management systems is a plus
• Ability to interpret Explanation of Benefits
• Knowledge of third-party billing and collections including Medicare, Medicaid, and managed care
• General knowledge of posting recoupments and reversals
• Proficient with Excel spreadsheets
• Professional appearance and communication skills
• Team-oriented with proven ability to work collaboratively
• Strong dedication to follow-through and achieving results

Pay Range and Compensation Package:

• Compensation ranges from $18.06 to $24.56 per hour, based on skills, experience, location, and internal equity

Benefits & Perks:

• Competitive pay
• Comprehensive health coverage including medical, dental, and vision plans
• Generous 401(k) plan with company match and immediate vesting
• Paid time off including PTO, holidays, and floating holidays
• Company-paid life insurance with options for additional coverage
• Short-term and long-term disability coverage
• Additional wellness plans including accident, critical illness, and identity theft protection
• Employee assistance program
• Exclusive employee discounts
• Referral bonus program

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.