Platform Engineer

Company Description Rondo powers smoother clinical operations and better patient experiences by building AI agents that support care coordination teams and streamline discharge workflows. The platform predicts discharge needs from the day of admission, considering throughput and readmission risk, and coordinates placement across skilled nursing, rehab, and home health sites until medically ready patients have a confirmed bed. Rondo manages the full discharge process, including sending clinical packets, arranging transport, and keeping families and receiving teams informed, while preserving clinician control over all medical decisions. The solution integrates with existing EMRs and maintains a closed audit trail for every step, and is already live in hospitals nationwide. Rondo was built with Juxtapose, an investment firm behind dozens of healthcare and technology companies.

Role Description The Platform Engineer role at Rondo is a full-time, hybrid position based in Chicago, IL, with flexibility for some work from home. The Platform Engineer will design, build, and maintain scalable, secure, and reliable platform infrastructure that powers Rondo’s AI-driven care coordination products. Day-to-day responsibilities include developing and integrating backend services, optimizing databases, implementing observability and monitoring, and improving deployment pipelines and automation. This role will collaborate closely with software engineers, data teams, and clinical product stakeholders to ensure the platform performs reliably in hospital environments and integrates smoothly with EMR systems. The Platform Engineer will also participate in troubleshooting production issues, enhancing system resilience, and contributing to technical architecture decisions.

Qualifications

• Strong Software Development and Programming skills (e.g., modern backend languages, APIs, microservices) that enable building and maintaining robust platform services.
• Experience with Infrastructure design and operations (e.g., cloud platforms, containerization, CI/CD, security and reliability practices).
• Proficiency working with Databases (relational and/or NoSQL), including schema design, query optimization, and performance tuning.
• Demonstrated Troubleshooting skills for diagnosing and resolving production issues across distributed systems and integrations.
• Experience in platform or DevOps engineering roles, preferably within healthcare, SaaS, or other regulated environments.
• Familiarity with EMR/EHR integrations, data security, and compliance (e.g., HIPAA) is highly beneficial.
• Ability to collaborate across cross-functional teams, communicate clearly, and document technical designs and processes.
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.