Job Description
Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits
Summary
Job Description:
Solicits and identifies new gaming guests for the Players Club program. Maintains customer information assuring the highest standards of data entry.
Essential Duties And Responsibilities
Summary
Job Description:
Solicits and identifies new gaming guests for the Players Club program. Maintains customer information assuring the highest standards of data entry.
Essential Duties And Responsibilities
- May include but are not limited to: * Must have an outgoing personality and be able to generate new business by signing up qualified customers for the Player’s Club.* Greets and interacts with guests in the casino in a courteous and professional manner.* Promotes Seminole Classic Casino by communicating with customers in an enthusiastic helpful and friendly manner.* Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.* Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.* Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.* Must have a thorough understanding of the Player’s Club benefits.* Maintains up-to-date knowledge of player tracking system, promotions, events, entertainment and general property information.* Creates and issues Player’s Club cards and promotes the program and related promotions.* Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.* Maintains integrity of database by following precise standards of data entry.* Ensures the protection of customer’s rewards and credit lines.* Must be able to work as a team.* Must be able to work under pressure and handle customer inquiries in a courteous, efficient and professional manner.* Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.* Other duties as assigned.
A full-time year is 2,080 hours: $57 an hour is $118,560 a year before taxes, and $114,000 a year is $54.81 an hour. Pay calculator →
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