Principal SRE Engineer - AWS

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Job Overview

Mercury Insurance is seeking a highly skilled Principal Site Reliability Engineer (SRE) specializing in AWS to join our dynamic team. In this role, you will be instrumental in the design, implementation, and maintenance of our cloud infrastructure, ensuring high availability, optimal performance, and security of our applications and services. Your expertise will guide the SRE team in developing and enforcing operational best practices to enhance our platform reliability and scalability, while collaborating closely with cross-functional teams to drive continuous improvement initiatives.

Job Responsibilities

• Design, implement, and maintain highly available and scalable cloud infrastructure on AWS.
• Develop and implement SRE framework, practices, and metrics to improve system reliability and operational excellence.
• Collaborate with development teams to ensure services are designed for reliability, performance, and observability.
• Monitor system performance and troubleshoot issues within the production environment.
• Automate configuration management, deployment processes, and incident response using industry-standard tools.
• Establish and maintain Service Level Objectives (SLOs) and Service Level Agreements (SLAs) for critical systems.
• Lead root cause analysis and postmortem processes for incidents and identify opportunities for improvement.
• Mentor and guide junior engineers in best practices and technology utilization.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 7 years of experience in site reliability engineering or system engineering roles.
• Extensive experience with AWS services such as EC2, S3, RDS, Lambda, and VPC.
• Proficiency in scripting and automation using tools like Python, Bash, or Terraform.
• Deep understanding of microservices architecture, container orchestration, and CI/CD pipelines.
• Experience with monitoring tools such as Prometheus, Grafana, or Datadog.
• Strong problem-solving skills and ability to work under pressure in a fast-paced environment.
• Excellent communication and collaboration skills.

Technologies & Tools

The Principal SRE Engineer will work with a variety of cutting-edge technologies and tools including AWS (Amazon Web Services), Docker, Kubernetes, Terraform, Prometheus, Grafana, Jenkins, and Git. Familiarity with monitoring and logging solutions, as well as infrastructure-as-code principles, is also essential to effectively manage and optimize cloud resources.

Ideal Candidates

Ideal candidates will demonstrate a strong commitment to infrastructure reliability and a proactive approach to problem solving. They possess deep technical expertise and are driven to understand the nuances of our cloud ecosystem. Exceptional communication skills, coupled with an ability to mentor others, will enable them to foster a collaborative work environment. A passion for innovation, automation, and continuous improvement will align them with Mercury Insurance’s mission to deliver high-quality service to our clients.