QMHP Juvenile Justice Care Coordinator

Description

I) Job Purpose

As a Juvenile Justice Care Coordinator (JJCC) for the Juvenile Justice Mentor program, you support youth involved in or at risk for gun, gang, and other violent activities by coordinating care and building strong relationships. You will collaborate with Tarrant County Juvenile Services, schools, faith communities, and local organizations to interrupt cycles of violence and promote positive change. Your responsibilities include processing referrals, conducting assessments, developing treatment plans, and facilitating team meetings. You connect youth and families to community resources and provide skills training that supports academic, social, and emotional growth. As a liaison between MHMR, TCJS, and community partners, you help youth disengage from harmful behaviors and ensure they do not return to the Juvenile Justice system. On-the-job certification as a Qualified Mental Health Professional (QMHP) is provided.

II) Essential Functions

• Supports referrals from Tarrant County Juvenile Services (TCJS) into subcontracted community organizations for mentoring services in a timely and quality manner.
• Ensures all policy, procedures and contract requirements of MHMRTC and TCJS are followed.
• Process referrals within 24 business hours and complete assessments and treatment plans within 3–7 business days, aligning with TCJS requirements and family needs. Ensure youth and families are connected with mentor service providers within 7–10 business days.
• Facilitate weekly meetings with TCJS and subcontractors to address complex cases, maintain fidelity to approved curriculum, and support youth through care coordination and psychoeducation services.
• Facilitate weekly meetings with TCJS and subcontractors to address complex cases, ensure consistent use of approved curriculum, and support youth through coordinated care and psychoeducation services.
• Keep daily tracking logs updated for accurate monthly reporting and ensure all services meet MHMR and TCJS standards, including contract rate, service delivery, and adherence to probation-related regulations.
• Document all face-to-face, phone, attempted contacts, and case consults with progress notes entered by 5:00 PM the next business day.
• Ensure all documentation, including treatment plans, TRRs, and fee assessments, meets Medicaid and community standards, is clearly written, accurate, and complies with agency confidentiality protocols.
• Complete and update required screening tools (e.g., CANS) as applicable and correct any audit findings within five business days to maintain compliance and data integrity.
• Provide LEAP (legal education attainment program) (competency restoration) as needed
• Participates as a member of the interdisciplinary treatment team and wraparound teams.
• Demonstrate maturity, respect, and professionalism in all interactions with clients, families, and colleague, maintaining boundaries by keeping personal beliefs and attitudes separate from service delivery.
• Adhere to Agency and Wraparound standards, processes, and regulations, respond to routine calls within 24 hours and emergency calls within 1 hour.
• Maintain reliable communication by notifying families and service providers in advance of any schedule changes or missed appointments to ensure continuity of care.
• Completes required trainings and performs other duties as required.
• May provide transportation to clients as needed.
• Collaborates with all relevant systems and key participants within each system to ensure their cooperation throughout treatment.
• Performance standards are performed as applicable with MHMR’s We CARE values “We Connect People in Our Community. We Provide Access to Services. We Link People to Resources. We Empower People.”
• Performs other job duties or responsibilities as requested or assigned.
  
  

III) Knowledge Of Laws, Regulations, Policies/Procedures, Skills, And Abilities

• Knowledge of typical, atypical, and disordered development, and medical diagnoses and conditions impacting children and youth prenatally through age 17.
• Knowledge of CFS program’ eligibility requirements and services provided.
• MHMRTC Policies and Procedures
• FERPA and HIPPA compliance
• MHMRTC Policies and Procedures as well as state or federal guidelines, regulations and rules, such as but not limited to Tarrant County and Local Criminal Justice Divisions, Programs, and Services.
• Communicate effectively verbally and in writing.
• Analytical and time-management skills or ability to be flexible and productive at a fast pace and produce quality work.
• Knowledge of protective factors and family-strengthening strategies.
• Ability to multitask, maintain focus, and complete assigned tasks within defined timelines.
• Use of coaching and/or motivational interviewing and trauma-informed approaches while building capacity of children, youth, families, co-workers, and teams.
• Knowledge of Texas laws regarding reporting adult and child abuse/neglect.
• Working knowledge of community resources and case management/navigation principles.
• Ability to proficiently operate a computer, software, and systems utilized by CFS, such as: Microsoft Outlook, Word, Excel & PowerPoint; myAvatar; UKG/Kronos; Teams; VPN; Salesforce, AgencyFinder and FINDConnect.
• Ability to apply DSM-V and ICD-10 diagnostic criteria to special populations.
• Knowledge of family systems, social ecological, behavioral therapies, and pragmatic family therapies theory and application.
  
  

IV) Internal & External Customer Service

• This position requires extensive internal and external contacts. The employee will accomplish this with advanced written and verbal skills.
• Must demonstrate compassion, trauma-informed care, and safety practices including suicide safe care.
• Interact and respond using a compassion mindset, awareness of need for felt safety, and consideration of all variables affecting families and teammates.
• Work effectively with families/adults from various cultural, linguistic, socio-economic, cognitive, social-emotional, and educational statuses.
• Build and maintain effective working relationships with internal and external customers, including families, characterized by mutual support, open communication, trust, and respect. Always considering what is best for families in decisions about treatment and support.
• Discuss uncomfortable and potentially conflict-producing, stressful topics in a professional and effective manner with internal and external customers and maintain courteous interaction
• Travel
• Adhere to MHMR Mileage and Travel reimbursement policy and any other aspect regarding travel.
• This position requires daily travel including home, school, and community-based visits for families as assigned.
  
  

VI) Equipment Used

• Utilized as required for position.
  
  

Minimum Requirements

VII) Minimum Qualifications

• Minimum Education: Bachelor's Degree
• Defined Education: Health and Humans Services field of Applied Behavior Analysis - Child Development – Counseling - Early Childhood Education - Early Childhood Intervention - Education Psychology – Gerontology - Human Growth and Development – Medicine – Nursing - Physician Assistant – Psychology - Registered Nurse - Rehabilitation & Rehab Studies - Social Work – Sociology - or Special Education
• Preferences: One year experience in healthcare/social services and/or direct care; Spanish fluency
• Substitutions: Bachelor’s degree with 30 hours of courses equivalent to requirements for QMHP credentialing
• Years’ Experience: None
• Defined Experience: None
• License/Certifications: Qualified Mental Health Professional (QMHP) OR eligible for QMHP certification (based on minimum and defined education above)
• Special Courses: None
• Supervisory Experience: None
  
  

VIII) Agency Requirements

• All staff are required to participate in agency Emergency Preparedness and Environmental Safety programs and may be assigned by their department as a key/essential staff level function during critical events or for the purpose of sustaining business continuity.
• This position may require temporary or permanent re-assignment to any MHMR Tarrant facility as determined by program needs and/or the Division/Director.
• Assigned work hours may change as the needs of the agency change.
• The Functional Title of this position may change as the needs of the agency change.
• All work will be completed within the scheduled work hours. All non-exempt (hourly) employees are expected to clock in and clock out for each work shift, no work should be done off the clock.
• MHMR reserves the right to change, add to or eliminate positions as it deems appropriate.
• Employment is at will, as well as agency needs may change.
• Agency dress code is to be followed at all times.
• Physical on-site presence, including regular attendance and punctuality, is an essential function of this position. Any changes or adjustments to your assigned work schedule or shift hours must be approved by your supervisor in advance.
  
  

Lift5ing 15-25#