Receptionist

Title: Receptionist

Shift and Working days: Monday-Friday 8:00 AM – 5:00 PM

Pay Range: $21-$22/hour

Contract: At least 2 months could be longer – it’s covering for a leave

Position Summary

The Receptionist serves as the first point of contact for visitors and callers, providing a welcoming, professional experience while supporting daily office operations. This position manages front desk activities, directs inquiries, coordinates appointments, and provides administrative support to help the office run smoothly.

Key Responsibilities

• Greet visitors, determine the purpose of their visit, and notify the appropriate staff member.
• Answer and route incoming calls, take accurate messages, and respond to general inquiries.
• Monitor the reception inbox and direct correspondence to the appropriate contact.
• Schedule appointments, maintain calendars, and assist with meeting room reservations.
• Receive, sort, and distribute incoming mail, packages, and deliveries; prepare outgoing shipments as needed.
• Maintain a clean, organized, and welcoming reception area and shared office spaces.
• Complete data entry, filing, scanning, copying, and document preparation accurately.
• Monitor office supplies and submit replenishment requests.
• Follow visitor sign-in and office security procedures, including issuing visitor badges when applicable.
• Handle confidential information with discretion and follow company policies.
• Provide additional administrative support and perform other related duties as assigned.

Required Qualifications

• Strong verbal and written communication skills and a customer-service-focused approach.
• Professional telephone etiquette and the ability to interact courteously with visitors and staff.
• Strong organizational skills, attention to detail, and the ability to prioritize competing tasks.
• Basic proficiency with Microsoft Outlook, Word, and Excel, or comparable office software.
• Ability to learn phone systems, scheduling tools, and standard office equipment.
• Dependability, discretion, and the ability to work independently and collaboratively.

Preferred Qualifications

• Previous experience in reception, customer service, or administrative support.
• Experience using a multi-line phone system and managing appointment calendars.
• Experience maintaining electronic records and handling confidential documents.