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Receptionist/Transportation Coordinator

RECEPTIONIST/TRANSPORTATION COORDINATOR – FULL TIME

The Town of Belchertown is accepting applications for a Receptionist/Transportation Coordinator to perform receptionist, clerical and dispatching work supporting the Council of Aging.

Major duties include: Schedules all regular, medical and special trips for older adults with the Senior Center’s van(s) daily; organizes and prepares daily dispatch sheets for van(s); relays instructions/information to van drivers; prepares employee performance evaluations for drivers; coordinates, schedules, and records all van repairs and maintenance; records fares collected. Coordinates and schedules medical rides for approved clients through the Senior Center’s Medical Transportation program; performs initial intake for program clients; tracks Medical Transportation drivers, trips, mileage, hours and payroll information; works closely with the Social Outreach Coordinator. Compiles and maintains statistics for both the van transportation and the Medical Transportation program. Serves as the Senior Center receptionist; answers the telephone and relays information, forwarding all other calls to the appropriate departments. Coordinates and schedules appointments for health and wellness clinics; coordinates and records reservations for programs, activities, and lunches and informs kitchen of congregate meal changes. Performs a variety of secretarial/clerical work including composing documents, tracking and recording attendance for activities and functions, scheduling for coordinators as needed, lunch slip and attendance recording, mailing list/cards, general typing, copying, faxing, filing, etc.

Minimum qualifications: High school education; and two (2) years’ of experience dispatching or scheduling and clerical, working with the elderly desirable; or any equivalent combination.

This is a Grade 5 Personnel By-Law non-exempt position with a salary range of $26.30-$33.56/hour, 40 hours per week.

Applications will be accepted until November 13, 2026.

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The Town of Belchertown is an EEO employer, we encourage women, minorities and veterans to apply.

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Category Open Positions Status Open Posted October 27, 2026 12:30 PM Closing November 13, 2026 11:59 PM

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