Job Description

Overview

Position Details

Schedule: Monday–Friday, 8:00am to 4:30pm No holidays or weekends (Onsite)
Location: Methodist Hospital Professional Center I & II

Top Responsibilities

Patient check-in and check-out
Insurance verification
Pre-registration
Managing work queues
Rescheduling appointments
Processing referrals

Top Skills For Success

3–6 months of medical office experience
Strong time management and critical thinking skills
Ability to multi-task and adapt in a fast-paced environment
Receptive to constructive feedback
Team-oriented mindset

Team Environment

Fast-paced, high-volume clinic

Role Summary

Facilitates patient flow from entry to destination in a timely, accurate, and professional manner. Responsibilities include:

Collecting financial and demographic information for accurate records
Scheduling appointments and interviewing patients for medical details
Explaining charges and policies
Validating and entering charges into systems
Collecting payments
Answering calls and directing patients/visitors appropriately

Requirements

High School Diploma/GED is required.
Prefer relevant experience in a health care setting.
Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
Basic proficiency in MS Office (Word, PowerPoint, Excel).

We are an equal opportunity employer. IU Health does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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