Remote Automation Support Engineer for Software

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Written by AI from the job title and company, not by Get It - Professional Services, so some details may not match this job. The employer's own page has the real description.

Overview

The Remote Automation Support Engineer at Get It - Professional Services is responsible for providing technical support and solutions to various automation challenges faced by clients. This role requires a deep understanding of software automation frameworks and tools, along with the ability to troubleshoot and resolve issues efficiently. The ideal candidate will engage with stakeholders to enhance automation processes, ensuring optimal performance and reliability of the automation systems implemented for clients.

Job Responsibilities

• Provide technical support for automation tools and frameworks used by clients.
• Diagnose and resolve automation-related issues in a timely manner.
• Collaborate with clients to understand their automation needs and enhance existing processes.
• Develop and maintain detailed documentation of automation processes and solutions.
• Conduct training sessions for clients and internal teams on automation best practices.
• Monitor the performance of automation systems and implement improvements as necessary.
• Stay updated on the latest trends in automation technology and methodologies.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in automation support or software development.
• Proficient in automation tools such as Selenium, JUnit, or similar.
• Strong programming skills in languages such as Java, Python, or C#.
• Experience with CI/CD tools like Jenkins or Azure DevOps.
• Excellent problem-solving and troubleshooting skills.
• Strong communication skills, with the ability to work independently and as part of a team.

Technologies & Tools

The Remote Automation Support Engineer will utilize a variety of technologies and tools, including but not limited to automation frameworks like Selenium and Appium, continuous integration tools such as Jenkins and GitLab CI, and programming languages including Java, Python, and C#. Familiarity with cloud platforms like AWS or Azure is also beneficial for managing automated systems in cloud environments.

Ideal Candidates

Ideal candidates for this position are proactive and detail-oriented individuals who possess a strong sense of initiative and a passion for technology. They should be adept at managing multiple tasks and projects efficiently while maintaining high-quality standards. Furthermore, they should exhibit strong teamwork capabilities, customer-oriented mindset, and a commitment to continuous learning and improvement in the ever-evolving landscape of automation technology.