Remote NOC Systems Administrator

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Written by AI from the job title and company, not by Peraton, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Remote NOC Systems Administrator at Peraton will be responsible for the continuous operation and monitoring of network systems, ensuring integrity and availability for various enterprise applications. The role involves diagnosing system issues, managing incidents, and optimizing performance while adhering to service level agreements (SLAs). Furthermore, the successful candidate will be tasked with implementing and maintaining network security protocols and facilitating collaborative communication across technical teams to resolve any emerging issues promptly.

Job Responsibilities

• Monitor and maintain the health and performance of network systems.
• Diagnose, troubleshoot, and resolve technical incidents and service requests effectively.
• Execute regular system updates and patch management to ensure optimal performance.
• Maintain documentation of all technical processes, network configurations, and troubleshooting steps.
• Collaborate with engineering teams to improve existing systems and implement new solutions.
• Provide on-call support for critical issues and participate in incident management processes.
• Ensure compliance with security protocols and best practices for network management.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• A minimum of 3 years of experience in IT support, preferably in a Network Operations Center (NOC) environment.
• Proficient in troubleshooting network issues and understanding of network protocols (TCP/IP, DNS, DHCP).
• Experience with network monitoring tools and systems (such as SolarWinds, Nagios, or similar).
• Knowledge of firewall management and intrusion detection systems.
• Strong problem-solving skills and ability to perform under pressure.
• Excellent verbal and written communication skills.

Technologies & Tools

The Remote NOC Systems Administrator will be utilizing a range of technologies and tools essential for monitoring and managing network operations. Key technologies include networking hardware (routers, switches), monitoring and diagnostic tools (such as SolarWinds and Nagios), and management software for incident tracking (like ServiceNow). Familiarity with cloud services (AWS, Azure) and virtualization technologies will also be beneficial in supporting the infrastructure.

Ideal Candidates

The ideal candidate for the Remote NOC Systems Administrator position at Peraton is an individual who demonstrates a proactive attitude and meticulous attention to detail. A strong team player with the ability to work independently, they should possess excellent time management skills and consistently deliver quality results. Moreover, the candidate should show a keen desire to learn and adapt to new technologies, along with a solid customer service orientation to ensure client satisfaction and effective communication within the team.