Job Description
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Written by AI from the job title and company, not by Steneral Consulting, so some details may not match this job. The employer's own page has the real description.
Job Overview
The EPIC System Administrator at Steneral Consulting will be responsible for managing and supporting the EPIC electronic health record (EHR) system. This role involves ensuring the optimal functionality of the EPIC system, overseeing user access and application performance, and maintaining system integrity. The administrator will collaborate with cross-functional teams to implement system upgrades, troubleshoot issues, and provide end-user training, fostering an environment that maximizes utilization of the EPIC platform for enhanced patient care and operational efficiency.
Job Responsibilities
- Administer and maintain the EPIC system to ensure optimal performance and reliability.
- Manage user access controls and security protocols within the EPIC environment.
- Monitor system performance and conduct regular maintenance to identify and resolve issues promptly.
- Collaborate with multidisciplinary teams to plan and implement EPIC upgrades and enhancements.
- Provide training and support to end-users to ensure effective utilization of the EPIC system.
- Develop and maintain system documentation for configuration, operational procedures, and standards.
- Assist in the integration of EPIC with other software and tools used within the organization.
- Participate in disaster recovery planning and testing to ensure data safety and system availability.
Qualifications
- Current EPIC certification in relevant modules.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience as a System Administrator within a healthcare setting, ideally with a focus on EPIC.
- Strong understanding of EHR systems, particularly EPIC’s functionalities and processes.
- Excellent problem-solving skills and the ability to troubleshoot technical issues effectively.
- Effective communication skills for training and collaborating with various stakeholders.
- Experience in project management and the ability to manage multiple priorities simultaneously.
Technologies & Tools
The EPIC System Administrator will utilize various technologies and tools to manage the EPIC environment efficiently. This includes but is not limited to EPIC software modules, database management systems, scripting languages for automation, middleware for system integration, and monitoring tools for tracking system performance. Familiarity with security protocols and backup solutions is also essential for maintaining system integrity and data protection.
Ideal Candidates
Ideal candidates for the EPIC System Administrator position possess a strong technical background combined with a deep understanding of the healthcare landscape. They are detail-oriented, proactive problem solvers with excellent communication skills, enabling them to effectively engage with users across the organization. Additionally, successful candidates will demonstrate flexibility, the ability to work independently as well as within a team, and a passion for leveraging technology to improve healthcare delivery and patient outcomes.
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