Job Description
Key Responsibilities
- Contact and communicate with potential clients in Sri Lanka through phone calls, emails, and LinkedIn.
- Understand client business requirements and present relevant ICIEOS IT services and AI solutions.
- Manage assigned leads throughout the sales pipeline, from initial contact to deal closure.
- Conduct regular follow-ups to maintain client engagement and convert opportunities into paying customers.
- Coordinate with internal teams to obtain proposals and quotations, and professionally share them with clients.
- Handle client inquiries, pricing discussions, objections, and commercial negotiations within company guidelines.
- Schedule and coordinate client meetings with the internal team when technical discussions are required.
- Maintain accurate records of client interactions, lead statuses, follow-ups, and sales progress in the CRM.
- Work toward agreed sales conversion and revenue targets within the Sri Lankan market.
- Minimum 2 years of proven sales experience in the IT industry (Mandatory).
- Fluent spoken and written English with excellent communication skills (Mandatory).
- Experience in B2B IT services sales, software development services, SaaS, ERP, or AI solutions.
- Previous experience handling corporate clients and business decision-makers in Sri Lanka.
- Strong understanding of the Sri Lankan corporate market and B2B sales environment.
- Proven experience in client communication, sales follow-ups, proposal handling, commercial negotiations, and deal closure.
- Strong client relationship management, negotiation, and objection-handling skills.
- Experience managing sales pipelines and using CRM systems.
- Ability to understand business requirements and clearly explain technical services to non-technical clients.
- Strong organizational, time-management, and independent working skills.
- Ability to work effectively in a fully remote environment.
- Bachelor's degree in Business, Marketing, IT, or a related field is an advantage.
- A strong existing professional network within the Sri Lankan corporate clients is an added advantage.
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