Sales & Marketing Data Analyst

Description

A New Role. A New Opportunity. Your Next Step

ServiceMaster® Brands is growing! We’re adding a brand-new position to our team, and this is your chance to be part of something exciting. We always Act with Agility, which means we’re always learning, evolving, and finding better ways to succeed together. If you’re ready to help us innovate, adapt, and deliver results that matter, we’re ready for YOU!

Perks & Benefits That Support You

• Medical, Dental, and Vision insurance starting the first day of the month after you’re hired
• Competitive 401(k) match to help you invest in your future
• Enjoy 15 days of paid time off, plus 9 paid holidays and 2 floating holidays to recharge and celebrate
• We’re committed to your development with career advancement and professional growth
  
  

Compensation Details: Pay ranges at SMB are designed to reflect skills, experience, and business needs. The range shown excludes location-based adjustments, and most new hires start below the top of the range. For this role, the estimated range starts at $90,000

Work Location: This role is 100% remote and can be based anywhere in the U.S., excluding Los Angeles County

Join our team as a Sales & Marketing Data Analyst

We are currently looking for aSales & Marketing Data Analystthatwillleadour ServiceMaster Restore brand indeveloping and implementing, key reporting,insights,and customer and market analysis. In this position, you'llplay a crucial role in ensuringteams have key data and toolstoprovide solutions to our existing and futurefranchises, clients, andcustomers.

What You'll Do

Sales & Marketing Reporting

• Develop,maintain, and improve dashboards and reports related to sales& marketing (pipeline, revenue, leads,marketingperformance, CRM adoption, engagement, etc.).
• TrackKPIsacross sales and marketing initiatives to help leadership understand progress, gaps, and opportunities.
• Provide regular reporting summaries for leadership meetings, business planning sessions, and performance updates.
• Monitor trends across territories, markets, franchise locations, sales teams, customer segments, and marketing channels.
• Build,maintain, andoptimizePower BI dashboards to support reporting, performance tracking, and business decision-making.
• Create PowerPoint decks and executive summaries that clearly communicate data trends, key takeaways, and recommended actions.
• Translate complex data into actionable insights for leadership, field teams, and cross-functional stakeholders.
  
  

Data Analytics AndInsights

• Oversee the design and execution of advanced analytics models to derive insights into customer behavior, market trends, and pricing effectiveness.
• Utilize data-driven approaches to assess andoptimizepricing models, ensuring they are aligned with business goals.
• Deeply understand the inner workings of the business to spot problems, misalignment, and opportunities for simplicity that you can work collaboratively to resolve.
• Establish key reportingand data analysis tomonitortrends with existing customers andidentifyopportunities & threats that sales, marketing & operations may need to resource against.
• Establish key performance indicators (KPIs) and metrics to measure the success of strategies and initiatives.
  
  

Competitor Analysis

• Monitor and analyze competitor pricing strategies and market dynamics to inform adjustments to our own pricing strategies.
• Provide regular updates and recommendations to senior leadership based on competitive intelligence.
  
  

Cross-functional Collaboration

• Collaborate with sales, marketing,and operationsto ensure alignment of strategies with overall businessobjectives.
• Provide guidance on pricing implications for new initiatives, promotions, and other strategic drivers.
• Work collaboratively with department heads to digitize and systematize company processes to enhance scalability and efficiency.
• Partner across every level of the sales and sales enablement teams to ensure they have the toolsand datathey need to effectivelyprovidesolutions for our customers.
  
  

What You Bring

• Project management, organization, multi-taskingand prioritization skills
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills. 
• Strategic and innovative thinking skills.
• Proficiencyin Microsoft Office applications (e.g.Word, Excel, PowerPoint).
• Proficient in Power BI
• Ability and willingness to travel as needed for businessunit, including overnight.
• Ability to prioritize tasks andto delegatethem whenappropriate.
• Ability to learn new systems and software quickly
  
  

Education And Experience

• Bachelor’s Degree or equivalent.
• At least fiveyearsrelated experiencerequired. 
• Salesor Marketingexperience in the service industry preferred.
• Multi-unit franchise experience preferred.
  
  

About SMB

ServiceMaster® Brands is a leading provider of residential and commercial services in restoration, cleaning, moving, and bioremediation. Founded in 1929, we operate 4,600+ locations through 3,200 franchisees, serving over 1 million homes and businesses annually. Today, we do business under trusted brands across 50 states and nine countries, generating more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, and TWO MEN AND A JUNK TRUCK®.

While each brand has its own identity, we share a vision: to become the most admired brand in every industry we serve. Our purpose—Be there when you need us™—extends to our team, where growth, well-being, and success are priorities.

Equal Opportunity Employer

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.

Accessibility & Accommodations

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process [email protected].

Pre-Employment Screening

Employment with ServiceMaster Brands is contingent upon the successful completion of a background check and drug screening. These screenings include criminal background and substance use testing in accordance with applicable laws and regulations.

Artificial Intelligence (AI) Use In Our Hiring Process

We use artificial intelligence (AI)-enabled tools to support limited aspects of our recruiting and hiring process. These tools may assist with drafting and refining job descriptions and job postings, identifying application materials that appear responsive to job-related qualifications, and generating or suggesting interview questions and other recruiting content.

Our applicant tracking system and other recruiting technologies may analyze information provided in application materials, including work history, education, skills, certifications, qualifications, and other job-related information submitted by applicants. AI-generated outputs may include suggested candidate matches, recommendations, summaries, or other recruiting support tools designed to assist recruiters and hiring managers.

AI-generated outputs are reviewed by recruiters and hiring managers and are not used as the sole basis for employment decisions. Human judgment is applied throughout the hiring process, and all hiring decisions are made by Company representatives. We seek to evaluate candidates based on job-related qualifications and are committed to using AI-enabled tools in a responsible, fair, and transparent manner consistent with applicable law.

Applicants who require a reasonable accommodation during the application or hiring process, including with respect to any technology used in that process, should contact [email protected].

California Applicants

Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Privacy Policy

https://www.servicemaster.com/california-applicant-privacy-notice/