Job Description

Responsibilities

Always remain alert for burglaries, prowlers, vandalism, trespassers, removal of casino property without proper authorization, and any additional suspicious activity.
Assist in transporting money and chips.
Observe, report and take action as directed by the supervisor or above with respect to all suspicious, unusual situations.
Respond to and assist in all emergencies, including but not limited to fires, medical emergencies, and criminal activity.
Answer all calls promptly and professionally.
Respond to all disturbances in order to deescalate the incident.
Must make sound judgment when interacting with Team members and guests.
Interact with guests in a friendly and courteous manner.
Be aware of and handle guest opportunities to ensure overall guest satisfaction in accordance with QCE’s Service PACK.
Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
Investigate and prepare written reports on incidents/medicals that occur during the shift in a timely manner.
Document all incidents and property damage as directed.
Practice teamwork, support fellow Team Members, and create an energized, positive work atmosphere.
Assist other Security Officers as needed.
Assist valet parking attendants in controlling traffic when necessary or parking vehicles.
Maintain a high level of personal integrity.
Other duties as assigned.

Qualifications

High School Diploma or equivalent, required
Must be at least 21 years of age
6 months of security experience, required
Knowledge of Casino Security operations, preferred
Able to effectively communicate in English via verbal and written.
Ability to extended hours, weekends, and holidays
Must be able to follow orders and perform under high stress situations
Must be able to obtain and maintain an Illinois Gaming License
Must have a valid driver’s license

WORKING ENVIRONMENT & PHYSICAL EFFORTS

The hospitality industry is a 24 Hour 365-day operation.
This position will primarily be indoors in controlled temperatures.
Frequent: standing, reaching, pulling, pushing, sitting, kneeling, lifting up to 50 pounds, and with repetitive movement of fingers, legs, arms, and hands
Speech and Vision abilities are required.

Target Salary Rate: $17.50 per hour

About

About Bally's

We're Bally's, and we've always been born to entertain.

Since the Ballyverse began way back in 1932, we've been creating engaging experiences everywhere, in a way that's accessible for everyone. Across Casinos & Resorts, Interactive, and Corporate, from the gaming floor to peoples' phones, we bring the thrill wherever our customers want to play.

But none of it would be possible without our people. Our team of 11,500 diverse minds who love what they do, celebrate each other's wins, and find fun in creating moments that matter. Whether you're energized by guest connection, technical innovation, or both, there's a place for you at Bally's.

??? people applied to this job

Report Job

The two or three lines under your name say who you are before anyone reads the rest. Type your job and a few facts, and our summary writer gives you five to pick from. Write a summary →