Senior Account Executive
Job Description
The Senior Account Executive is responsible for managing complex client deliverables and overseeing multiple projects from start to finish. In this role, you’ll take on responsibility in building and maintaining client relationships, acting as a trusted point of contact while ensuring that projects are delivered on time, within budget, and to the highest standards. You’ll work closely with both internal teams and clients to drive successful outcomes and contribute to the strategic direction of the accounts.
Responsibilities
- Day-to-day management of assigned accounts by working effectively with our cross-departmental, cross-country team to deliver top-notch work, while managing internal and client expectations & timelines appropriately
- Effectively manage teams across creative, social, strategy, media, project management and analytics to achieve client objectives and ensure no deadlines are missed
- Manage a cross-functional team to deliver comprehensive and thoughtful insights reports as well as campaign wrap-up reports
- Create dependable, organized, and clear communications at all levels and across all departments
- Demonstrate an unwavering attention to detail
- Establish trust-based relationships by effectively and accurately conversing with clients and delivering against their objectives & needs
- Proactively problem-solve with oversight from manager
- Demonstrate deep understanding of agency process, departments and how to effectively get work done on time and on budget
- Collaborate well with external agency partners to drive integrated programs
- 3-5 years agency experience
- Has executed integrated digital campaigns (creative development, social media, influencer/creator, media, etc.)
- General understanding of analytics, tracking and KPI’s for client business
- Ability to consistently perform & stay on top of deliverables in a remote-work environment both as an individual contributor, as well as an individual in a team environment
- Ability to manage multiple work streams at once
- Ability to contribute strategically to integrated marketing plans and make recommendations based on business goals and previous learnings
- Proficiency in the Google Suite (Slides, Sheets, Docs, Drive) and the MS Suite (PowerPoint, Word, Excel, Teams)
- Exceptional time management and organizational skills
- Strong verbal and written communication skills
- Strong client-service orientation and team player attitude
- Flexible to evolving responsibilities and last-minute changes
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