Senior AWS Connect- DevOps Engineer

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Written by AI from the job title and company, not by GEICO, so some details may not match this job. The employer's own page has the real description.

Job Overview

The Senior AWS Connect-DevOps Engineer at GEICO will play a pivotal role in designing, implementing, and managing AWS cloud services, particularly focusing on Amazon Connect and its integration within the organization's broader tech ecosystem. This position involves collaborating with cross-functional teams to ensure efficient deployment of applications, optimizing performance, and maintaining robust operational standards. The ideal candidate will be experienced in cloud infrastructure automation and monitoring, possess strong problem-solving skills, and help drive continuous improvement initiatives in an agile environment.

Job Responsibilities

• Design, deploy, and manage cloud-based applications and services using Amazon Connect.
• Implement Infrastructure as Code (IaC) principles to automate provisioning and management of resources.
• Collaborate with development teams to integrate and optimize applications for performance within AWS environments.
• Establish monitoring and logging practices to ensure high system availability and performance.
• Identify and implement security best practices for AWS services to safeguard sensitive data.
• Develop and maintain CI/CD pipelines to streamline the application deployment processes.
• Provide technical support and troubleshooting to resolve issues encountered in production environments.
• Document processes and create operational runbooks for cloud services.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in DevOps or Cloud Engineering roles.
• Strong expertise in AWS, specifically with Amazon Connect and associated services.
• Proficient in scripting languages such as Python, Bash, or PowerShell.
• Experience with configuration management tools like Terraform, Ansible, or CloudFormation.
• Solid understanding of networking concepts, security protocols, and cloud architecture.
• Engagement in Agile methodologies and development practices.
• AWS certifications (e.g., AWS Certified Solutions Architect, AWS Certified DevOps Engineer) are a plus.

Technologies & Tools

The successful candidate will utilize a variety of technologies and tools, including but not limited to AWS services such as Amazon Connect, Lambda, EC2, S3, CloudFormation, and IAM. Familiarity with Docker, Kubernetes, and CI/CD tools such as Jenkins or GitHub Actions will also be essential. Tools for monitoring and logging such as CloudWatch and third-party solutions like Datadog and Splunk are integral to maintaining service integrity and performance.

Ideal Candidates

Ideal candidates for the Senior AWS Connect-DevOps Engineer position will exhibit a strong analytical mindset and a proactive approach to problem-solving. They should thrive in a fast-paced, collaborative environment and demonstrate excellent communication skills, both verbally and in written form. A passion for technology and a commitment to continuous learning and improvement in the cloud space will further distinguish candidates. Additionally, an ability to mentor and guide junior engineers will be beneficial, fostering a culture of knowledge sharing and innovation.