Job Description

Job Requirements

Technical Business Analyst

Function / Department: Information Technology

Job Purpose:

The Business Analyst will work closely with Business, Technology, Product, Operations, and Project teams to understand, analyze, and document business requirements for banking applications and initiatives.

Roles & Responsibilities

Evaluate business processes, identify gaps, and recommend process improvements.
Gather, analyze, and document business requirements from various stakeholders.
Create BRDs, FRDs, User Stories, Use Cases, and Process Flows.
Conduct requirement workshops and stakeholder discussions.
Collaborate with Product Managers, Architects, Developers, QA teams, and Business Users.
Translate business requirements into functional specifications for technical teams.
Participate in UAT planning, execution, defect tracking, and sign-off processes.
Analyze and document API and system integration requirements, including request/response mappings, validation rules, error scenarios, and callback flows.
Work with external/internal systems to understand integration requirements and dependencies.
Define functional requirements covering retry, fallback, status management, reconciliation, and exception handling.
Understand high-volume transaction workflows and capture relevant non-functional requirements such as SLA, latency, availability, and scalability.
Work closely with engineering and architecture teams to ensure requirements are technically implementable and testable.

Technical Skills

SQL and data analysis skills.
Experience with JIRA, Confluence, Visio, or similar tools.
Knowledge of Agile/Scrum methodology.
Understanding of API integrations and system interfaces.
Strong documentation and process mapping skills.

Experience: 5-10 Years of relevant experience as a Business Analyst with Banking Domain exposure

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