Senior D365 Customer Engagement Administrator

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior D365 Customer Engagement Administrator based in the United States.

Take ownership of a critical Microsoft Dynamics 365 Customer Engagement platform supporting sales, field service, and enterprise operations across a growing, multi-location organization. In this hands-on role, you will ensure platform reliability, security, usability, and scalability while translating business needs into sustainable technical solutions. You will oversee Dynamics 365 Sales, Field Service, Dataverse, and the broader Power Platform, driving configuration improvements and disciplined release management. Working closely with business stakeholders, engineering teams, and external service providers, you will resolve complex issues, optimize workflows, and strengthen operational performance. You will also guide enhancement priorities, improve integration reliability, and establish consistent practices across environments. This remote opportunity is ideal for an experienced Dynamics 365 professional who combines technical expertise, sound judgment, and a practical approach to enterprise platform management.