Senior Engineer, Cloud Operations

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Written by AI from the job title and company, not by ServiceTitan, so some details may not match this job. The employer's own page has the real description.

Overview

The Senior Engineer, Cloud Operations at ServiceTitan will lead the design, implementation, and management of scalable cloud solutions while ensuring the security and reliability of our cloud infrastructure. This role encompasses responsibility for optimizing existing cloud architectures, driving strategic initiatives for cloud provisioning, and providing technical leadership within cross-functional teams. The Senior Engineer will collaborate with software developers, operations teams, and product managers to develop innovative cloud strategies that enhance our service offerings and support business growth.

Job Responsibilities

• Design, deploy, and manage cloud-based infrastructure aligned with business objectives.
• Monitor cloud performance and take proactive measures to ensure optimal operation.
• Implement automation solutions to streamline cloud operations and improve efficiency.
• Manage incident response and resolution for cloud-related issues to minimize downtime.
• Work closely with security teams to ensure the cloud environment meets regulatory and security standards.
• Evaluate and recommend tools and technologies to improve deployment processes.
• Provide mentorship and technical leadership to junior engineers and team members.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 5+ years of experience in cloud engineering or operations, particularly in AWS, Azure, or Google Cloud Platform.
• Strong experience with Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.
• Proficiency in scripting languages such as Python, Bash, or PowerShell.
• Solid understanding of networking concepts, system architecture, and security in cloud environments.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and collaboration skills, able to work with cross-functional teams.

Technologies & Tools

This position will utilize various technologies and tools, including AWS, Microsoft Azure, Google Cloud Platform, Docker, Kubernetes, Terraform, Jenkins, and various monitoring solutions such as Datadog and AWS CloudWatch. Familiarity with configuration management tools like Ansible or Chef will be beneficial, as will experience with CI/CD pipelines.

Ideal Candidates

The ideal candidate for the Senior Engineer, Cloud Operations position is a proactive and innovative thinker who demonstrates a strong passion for cloud technologies and operational excellence. They possess the ability to adapt to rapidly changing environments and are committed to delivering high-quality solutions. A collaborative spirit, excellent communication skills, and a strong desire for continuous improvement are crucial for success in this role. Furthermore, the candidate should exhibit leadership capabilities, inspiring confidence and direction within the team while also mentoring fellow engineers.